Windows 10: Why is it so difficult to request and confirm a refund?

Discus and support Why is it so difficult to request and confirm a refund? in Windows 10 Gaming to solve the problem; I have tried so many times to contact Microsoft about a refund. Prior to this year, I've been able to chat online with a Microsoft representative. That... Discussion in 'Windows 10 Gaming' started by Lanaly Cabalo, Jun 9, 2023.

  1. Why is it so difficult to request and confirm a refund?


    I have tried so many times to contact Microsoft about a refund. Prior to this year, I've been able to chat online with a Microsoft representative. That doesn't seem like the case now. Please advise.I'm beyond frustrated.

    :)
     
    Lanaly Cabalo, Jun 9, 2023
    #1

  2. Refund request

    Hi, finding it very difficult to find the way to request a refund from the Store. I purchased Minecraft for Xbox but meant to buy PC version. Any help appreciated.

    regards,

    Brian
     
    BrianHalcrow, Jun 9, 2023
    #2
  3. I'd like to request a refund for minecraft.

    Sure, here are the standard steps for a refund. Use the link, sign in and request a refund.

    If you want to Refund an app/game, Microsoft Store allows you to request a refund within 14 days.

    For Software Products, the days can be up to 30.

    For games, additional conditions like should be played less than some specific hours apply.

    https://support.microsoft.com/en-in/help/10558/...

    https://beta.support.xbox.com/help/subscription...

    To request a refund, please go to the following page:

    https://beta.support.xbox.com/help/subscription...

    You should see your order after signing in.
     
    Sumit - Insider MVP, Jun 9, 2023
    #3
  4. Ferdz Amp Win User

    Why is it so difficult to request and confirm a refund?

    Refund for Minecraft

    Hi Zhuo XuanYap,

    I see that you are trying to request a refund by following the steps provided
    here
    . As stated in the support article, if you don’t see
    Request a return option, your purchase may not be eligible for a refund. To confirm this, I advise that you get in contact with our
    Microsoft Support team for possible options regarding your purchase.

    Do update us on the result.
     
    Ferdz Amp, Jun 9, 2023
    #4
Thema:

Why is it so difficult to request and confirm a refund?

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