Windows 10: Why is it that when I click on a "Event Log Online Help" link, it never takes me to the...

Discus and support Why is it that when I click on a "Event Log Online Help" link, it never takes me to the... in Windows 10 BSOD Crashes and Debugging to solve the problem; It links to:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by RichardDrozda, Oct 11, 2020.

  1. Why is it that when I click on a "Event Log Online Help" link, it never takes me to the...


    It links to:


    https://support.microsoft.com/?ProdName=Microsoft%c2%ae+Windows%c2%ae+Operating+System&ProdVer=10.0.19041.444&EvtID=CODEEvtSrc=NAME&LCID=CODE

    Which just displays:


    https://support.microsoft.com/


    Any ideas?

    :)
     
    RichardDrozda, Oct 11, 2020
    #1
  2. Catbill Win User

    How is Event Online Help supposed to work?

    There are many errors in the Event Viewer. When I click "Event Log Online Help" a window opens asking if it is OK to send information across the internet. When I click Yes, a Technet page shows a series of issues that are not related to the event log issue.


    Is it really supposed to work this way?? If so, how does it help me? If not, how can it be fixed? Is there not a listing somewhere of the Event IDs and suggested resolutions?

    Thank you.
     
    Catbill, Oct 11, 2020
    #2
  3. Kem Mon Win User
    Event "Error" Log Repair required (Windows 10)

    Hi,





    There are a lot of
    possibilities why these errors occur in
    your event logs. The errors depends on what it is related to. It could be your
    application, drivers, firmware, hardware, or your storage devices. You can check this
    link for further information regarding event log issues.



    We suggest that you perform these following methods of troubleshooting steps and check if there's any changes:



    Method 1: Update your drivers.

    To know how to update your drivers, click
    here.



    Method 2:
    Run SFC Scan.  

    To run an
    SFC scan, follow these steps:  


    • Run
      Command Prompt as Administrator.  

    • Type
      sfc /scannow
      and hit
      Enter.   



    Method 3:
    Run DISM Tool.  

    To run
    DISM Tool, follow these steps:


    • Run
      Command Prompt as Administrator.  

    • Type the following command:  

      • DISM.exe /Online /Cleanup-image /scanhealth  

      • DISM.exe /Online /Cleanup-image /Restorehealth  



    NOTE:
    This might take a while to finish scanning.
    Do not cancel. 



    Method 4: Clean Boot.

    To perform a
    Clean Boot, click
    here.



    Note:
    Reset the computer back to
    Normal Mode
    once you are done with the troubleshooting by following the section
    "How to reset the computer to start normally after clean boot troubleshooting"
    from the same article.



    Let us know how it goes.



    Regards.
     
    Kem Mon, Oct 11, 2020
    #3
  4. Why is it that when I click on a "Event Log Online Help" link, it never takes me to the...

    Search event log by activityid

    Hi,

    Thank you for posting your query in Microsoft Community.

    In order for you to gain information on how to search for log history, I would suggest that you refer to the link provided below:

    Link 1:Event Log RecordsEvent Viewer

    Link 2: Windows Setup Log Files and Event Logs

    Windows Setup Log Files and Event Logs

    Link 3: How to Check the Application Event Log for Errors

    How to Check the Application Event Log for Errors

    Link 4: System Event Viewer Tips

    https://technet.microsoft.com/en-us/library/aa996105(v=exchg.65).aspx

    Hope this information helps
     
    Vanessa Sohtun, Oct 11, 2020
    #4
Thema:

Why is it that when I click on a "Event Log Online Help" link, it never takes me to the...

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