Windows 10: Why is Microsoft not answering my question anymore? Family function gone crazy!

https://answers.microsoft.com/en-us/windows/forum/all/microsoft-gezinsfuncties-blijft-om-toestemming/9bff6770-63a2-47ab-881e-8b52a1b18f7a

:)

 

Microsoft Family question...

Thanks for your reply. Could you please point me where exactly is answer for my question on the Microsoft Family website?

 

microsoft family questions

Hello,

You might be facing this issue due to the account is not configured properly.
We suggest you to remove the child account from family safety, re-add it again and check if the issue still persists. You may follow the steps below:

Remove a child via Family Safety website

• Sign in at account.microsoft.com/family using the parent account.
• Click the More button next to the child account that you want to remove.
• Then click Remove from family. Click again on
  Remove to confirm.

Add a child via Family Safety website

• Sign in at
  account.microsoft.com/family using the parent account.
• If this is your first time setting up a family, select Add a child.
  
  If you've already added child accounts to your family, go to Select a child to view or edit their settings and then select
  Add.
• Enter your child's email address and select Send invite. If your child doesn't have an email address, select
  Create a new email address for your child and follow the instructions on the screen.

Your child will need to accept the invite from their email.

Let us know how it goes and we will be glad to assist you further.

 

Microsoft Family question...

I would appreciate answer from someone who actually is using Windows Family and know the answer for my question. Thank you.