Windows 10: Why is my pc not finding the mic from my headset?

So i have the JBL Quantum 200 and its plugged in from the 3.5mm Jack, but the pc just finds the headphones but doesn't find the mic. I tried my headphones at another pc and the mic worked, so i think there is something wrong. My pc is the Acer Nitro 5. I already tried reinstalling my RealteK drivers but its still the same.

:)

 

Headset mic

PC Specs will help us help you.

What is the brand/model of the headset mic combo?

What front panel audio jack(s) do you have? Some are only mic or only headset, some can be either mic or headset whichever is plugged in and some are combination headset/mic.

 

Headset mic

Depends on the specs of your hardware, you have not given enough detail.

PCs are normally separate Headphone and Mic sockets.
Laptops a Combo socket (TRRS).

Headsets usually come with adapters to cater for both scenarios.

My headset has a Combo plug (TRRS), and an adapter for separate Headphones and Mic sockets.

You can plug the Headset Combo plug in to a Headphone only socket, but the Mic won't work. there is no second R contact.

 

Bluetooth headset mic does not work with newly built PC

Recently built a PC with ASRock B550 ITX/ac motherboard. I am using a wireless bluetooth headphones (similar to airpods).

The sound is great, however, I am unable to record anything through the built-in mic.

System: Windows 10

Problem: Connect a bluetooth headset to the PC; The sound works; the mic doesn't work seemingly

Things I have tried:

1. Uninstalling and reinstalling Realtek sound drivers
   
2. uninstalling and reinstalling bluetooth drivers
   
3. Using the same headphones on a laptop - both sound and mic work as expected
   
4. Using another pair of bluetooth headphones on my desktop PC - same issue persists
   

Above are the main solutions I was able to find online, however, if anyone here has other suggestions, that would be great!

Thanks!