Windows 10: Why is pc recovery stuck?

Bought a pre owned laptop I know Had some issues with crashes then eventually it failed to boot.Did a re install of Windows which helped til I shut down then same issue.I managed to do a diagnostic before shutting down and apparently my SSD was at fault so I bought a new one and tried again. No matter how many times I try it gets stuck at 71%, the ssd light stops blinking and the fan cranks to max.Any help would be appreciated

:)

 

android recovery and kernel.img

For thouse who CAN help...:I can't enter adb (device not recognized), can't flash using stock recovery (don't really know the steps and stuck at triage and dead android when in recovery),

 

stuck in recovery

Hi Alexander,

Thank you for posting your query in Microsoft Community.

I understand that your computer is stuck in Automatic repair loop. In this case, I would suggest you to try the following methods:

Disconnect all external devices connected to the computer except essential devices like keyboard and mouse and then boot the computer and check. Sometimes, issues with external devices could cause issues with Windows startup. If the issue still persists,
try the following methods.

Method 1: Run SFC/SCANNOW command in Windows 10:

• 
  Left click on Start button.
  
• 
  Right click on Command Prompt (Admin) option which will let you run
  'Run as administrator’.
  
• 
  Command Prompt Window pops up.
  
• 
  Type: SFC /SCANNOW and hit Enter.
  

You can also follow the link below for reference:

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

Try the following steps to run DISM scan to check and restore system file corruption:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

Check to see if the issue is resolved. If not, restart the PC.

Method 2: If the above steps didn’t fix the issue, then I would suggest you to perform a system restore to an earlier date prior to this issue. Refer to these steps to perform a system restore from within the Windows recovery
environment:

• When you enter the blue screen with advanced options (Windows recovery environment), click on ‘Troubleshoot’.
• Now, click on ‘Advanced options’ and then click on ‘System Restore’.
• Follow the prompts and choose a restore point created before this issue started.

Please let us know how it goes. We will be happy to assist you further.

Thank you.

 

Unable to boot the PC, stuck in recovery mode screen​

Hi Joe,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to boot the PC normally as it is stuck in recovery mode.

1. Were there any recent updates installed on the PC?
   
2. What is the exact make and model of the PC?
   

I would suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Boot the PC into safe mode with networking and check if you are able to login. Refer the article to

Start your PC in safe mode in Windows 10, refer the section
From a black or blank screen.



Method 2:



Perform a system restore to revert the PC back to the state when everything was working fine. Refer the article

Recovery options in Windows 10, refer the section
Use installation media to restore or reset your PC.



Note:
Do not reset the PC; resetting the PC will remove all the data and installed programs from the PC.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator