Windows 10: Why is "Virus and threat protection" missing from Windows Security?

Discus and support Why is "Virus and threat protection" missing from Windows Security? in AntiVirus, Firewalls and System Security to solve the problem; I've been using Windows 10 for close to three years, never had any issues with it. Recently I noticed that my windows defender Virus and threat... Discussion in 'AntiVirus, Firewalls and System Security' started by Antony JS, Dec 28, 2019.

  1. Antony JS Win User

    Why is "Virus and threat protection" missing from Windows Security?


    I've been using Windows 10 for close to three years, never had any issues with it. Recently I noticed that my windows defender Virus and threat protection is no longer visible in the Windows security, and when I try to scan a file it shows the my "IT admin does not have access to certain areas". I've checked other posts related to this, the "Disableantispyware" Registry key is not there, the securityhealthservice key is also at automatic start 2. The security center itself shows no issue, but it also doesnt show "Virus and threat protection". I've done an Sfc scan showed no issues, done a safe mode scan with malwarebytes again showed no issues and I even did an upgrade from Media creation tool I have yet to do a reset, I am unaware of the difference between the two and I have some important data that I wish to keep, currently I have no means of taking an external backup. I am not sure what exactly caused this sudden change in behavior, but I do have some doubts.

    • I recently installed Office 365, which was authenticated by my organization's account. I am not signed into my system with that account, and even others in my organization who actually use the organization's account to sign in can still use windows defender.
    • When I boot into safe mode Virus and threat protection is still missing from Security center, but when I search for it and open it directly it works in normal startup doing the same will result in the "IT admin..." dialog box, however the scan options are still unresponsive - nothing happens even when I try a windows defender offline scan.
    • I was able to execute a windows defender offline scan using the elevated command prompt, and that returned no issues.


    I have never used an Anti virus software in this system, I installed malware bytes and ESET only after this issue arose I later uninstalled ESET as the "Scan with windows defender" option was replaced by "Scan with ESET". I'm not sure how to proceed further, any help is very much appreciated. I've attached screenshots of the missing "Virus and threat protection" below.

    Why is "Virus and threat protection" missing from Windows Security? 60b701a4-b436-4d8b-a604-5e8df8a515be?upload=true.png

    and the "IT admin error" message

    Why is "Virus and threat protection" missing from Windows Security? 9f3b0655-4908-4aee-b54d-1cd72ad05483?upload=true.png

    :)
     
    Antony JS, Dec 28, 2019
    #1

  2. Virus & Threat Protection not show up in Windows Security

    Hello,

    My name is Jennifer, an independent advisor trying to help.

    Here you have the steps to activate it:

    https://support.microsoft.com/en-us/help/401298...

    https://docs.microsoft.com/en-us/windows/securi...

    https://docs.microsoft.com/en-us/windows/securi...

    https://www.howto-connect.com/disable-enable-vi...

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it

    Regards.
     
    JenniferCooper19, Dec 28, 2019
    #2
  3. JCH54 Win User
    virus and threat protection

    Virus and threat protection has stopped and will not restart, Windows 10 ver 1709, antimalware client ver 4.12.16299.15 . SuperAntiSpyware installed.

    I have tried most of the suggestions from the support pages, all have been ineffective. Any suggestions

    Moved from: Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10
     
    JCH54, Dec 28, 2019
    #3
  4. DaveM121 Win User

    Why is "Virus and threat protection" missing from Windows Security?

    Virus and Threat Protection Warnings

    Hi Penelope_AV

    ETD_GetSMART.exe is HP Software and it is safe, that software is designed to check your hard drive for imminent failure and warn you

    You can add that to the list of safe files in Controlled Folder Access to get rid of this warning

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add an app to the list of safe or allowed apps to prevent them from being blocked

    ETD_GetSMART.exe is located in the following folder:

    C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\
     
    DaveM121, Dec 28, 2019
    #4
Thema:

Why is "Virus and threat protection" missing from Windows Security?

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