Windows 10: Why Microsoft won't let me turn off my PC?

Discus and support Why Microsoft won't let me turn off my PC? in Windows 10 Software and Apps to solve the problem; Problems upon problems. I try to turn off my PC, and any of this messages pops up:I tick "Yes", and it won't let me turn off my PC.I tick "No", and it... Discussion in 'Windows 10 Software and Apps' started by A3513, Mar 2, 2024.

  1. A3513 Win User

    Why Microsoft won't let me turn off my PC?


    Problems upon problems. I try to turn off my PC, and any of this messages pops up:I tick "Yes", and it won't let me turn off my PC.I tick "No", and it won't let me turn off my PC.I tick "Save", and it won't let me turn off my PC.I tick "Don't save", and it won't let me turn off my PC.

    :)
     
    A3513, Mar 2, 2024
    #1

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  4. Why Microsoft won't let me turn off my PC?

    cortana won`t talk to me

    Hi Steven,

    Thank you for posting in Microsoft Community.

    It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • Check and verify if Cortana is activated?
    • Does Cortana search and gives any output/result on screen?
    • Is the Language and region settings set to valid value?
    • Check and verify if Cortana available in your region?
    Method 1:

    I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

    • Open Cortana.
    • Click the hamburger button in the top left of the window.
    • Go to Settings and click on off.
    • Follow the same steps to turn it on.
    • Check if issue persists.
    I would suggest you to refer to the article given below and check if that helps.

    Cortana & search

    Windows help & learning

    Hope this information helps, let us know the status of the issue
     
    Rakesh Narayanaswamy, Mar 2, 2024
    #4
Thema:

Why Microsoft won't let me turn off my PC?

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