Windows 10: Why my dell xps 13 laptop crashes

Discus and support Why my dell xps 13 laptop crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a dell xps 13 laptop running win 10 home. No internet security. No VPN. Updates are automatic. 4 mb ram. My machine freezes 10 to 20 times per... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by tvanm, Jul 13, 2020.

  1. TVANM
    tvanm Win User

    Why my dell xps 13 laptop crashes


    I have a dell xps 13 laptop running win 10 home. No internet security. No VPN. Updates are automatic. 4 mb ram.


    My machine freezes 10 to 20 times per day. Sometime it will freeze every 60 to 90 seconds. This renders my laptopworthless.


    With each update, the freezes get worse.


    MICROSOFT, HOW CAN I FIX THIS?

    :)
     
    tvanm, Jul 13, 2020
    #1
  2. ANDRE DA COSTA
    Andre Da Costa Win User

    Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

    According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

    http://www.dell.com/support/article...-to-windows-10-creators-update?lang=en#XPS-NB



    You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.
     
    Andre Da Costa, Jul 13, 2020
    #2
  3. ANGUS RYAN
    Angus Ryan Win User
    Dell XPS 13 Crashing on Factory Reset (CRITICAL_PROCESS_DIED)

    Im trying to factory reset on my Dell XPS 13 however everytime I choose any option in the 'Reset My PC' menu, it loads, restarts my laptop and then crashes with the blue screen containing error code: CRITICAL_PROCESS_DIED.

    How do I resolve this? I've owned my XPS for 3 years and there have been no problems with SSD corruption or any hardware failures so I'm assuming is a Windows 10 (my current OS) problem. I've tried researching a solution however they're mainly just alternative was to factory reset to all of which have failed

    Anyone know a solution?
     
    Angus Ryan, Jul 13, 2020
    #3
  4. YANMARY1
    yanmary1 Win User

    Why my dell xps 13 laptop crashes

    dells xp 13

    Hi, I recently purchased a dell xp 13 but I have a question, while I picked up my laptop the lady there said I need to go to dell.ca to update my software. How do I go to dell to update my software. Can anyone help
    me.
     
    yanmary1, Jul 13, 2020
    #4
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Why my dell xps 13 laptop crashes

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