Windows 10: Why My Intel UHD Graphics 630 driver cannot be updated?

Discus and support Why My Intel UHD Graphics 630 driver cannot be updated? in Windows 10 Drivers and Hardware to solve the problem; Intel Driver and Support Assistant said like this: "A customized computer manufacturer driver is installed on your computer. The Intel Driver &... Discussion in 'Windows 10 Drivers and Hardware' started by solidaritysarat, Jul 19, 2019.

  1. Why My Intel UHD Graphics 630 driver cannot be updated?


    Intel Driver and Support Assistant said like this:

    "A customized computer manufacturer driver is installed on your computer. The Intel Driver & Support Assistant is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer."


    I want to use generic Intel Driver on my laptop Acer Aspire 7. What should I do to use generic Intel Driver UHD 630? Do i need to uninstall A customized computer manufacturer driver installed on my laptop and then install generic Intel Driver UHD 630?


    Please help me to solve this issue!

    :)
     
    solidaritysarat, Jul 19, 2019
    #1
  2. MikeyJeff Win User

    Windows 10 Update keeps installing old Intel UHD Graphics 630 post DCH driver release

    Hi there - I would just like to ask a question regarding updating of Intel hardware beyond November 2018 with the new DCH drivers.

    I am having issues in not being able to update my Intel Graphics UHD 630 drivers properly, ever since Microsoft/Intel implemented the new DCH standard.

    I have an Intel i7-8700 processor, 16GB RAM and running Windows 10 Pro (1903) with a fully compatible Gigabyte Z370 motherboard (Socket 1151) - it has been working brilliantly
    since May last year.

    The Intel Driver & Support software has been working perfectly in tandem with Windows Update with no issues, until the DCH drivers were implemented in November 2018.

    AS soon as the Intel 630 HD Graphics v25.20.100.6444 was installed, the Intel update software thought it was a customised driver and wouldn't permit it to be updated to the new
    May 2019 driver. (v26.20.100.6890).

    So, with aid from Intel I manually installed the latest driver by disconnecting my PC from the internet, updating the driver, and lo and behold, the new driver successfully worked,
    and all was well.

    Until that is, Windows Update was invoked (as it invariably does from time to time) - it forcibly believes that the May 2019 driver is not the most recent version and falls back
    to the November 2018 driver, and then face the same problem where it won't update anymore, and thinks it is a customised driver.

    I have changed nothing in my hardware or software configuration since the PC was brand new last year. It is purely because of this DCH driver from November 2018. Intel have suggested
    that I raise this issue here in the Microsoft forum as the only changes to my system have been the DCH driver which I understand to be a joint authorship between Intel and Microsoft.

    I would like to understand if others are experiencing the same problem and how it was averted.

    I understand I can force Windows Update not to update drivers (and perhaps ask Intel's updater to do that) - but I have never had to do this before, not until now with this new DCH
    standard. I have changed no other hardware.

    System specification:

    Intel i7-8700 CPU

    Intel Graphics UHD 630 (v25.20.100.6444 - forced; otherwise 26.20.100.6890 when I stop Windows update from invoking)

    16 GB RAM

    Gigabyte Z370N Wifi (note, there are no customised DCH drivers for this motherboard for Intel Graphics or Windows 10 that I could see)

    LG OLED65C7T 4K HDR Dolby Vision TV

    Yamaha RXA-3070

    Windows 10 Pro (64 bit) Build 1903

    Best wishes and thanks in advance!

    Mike.
     
    MikeyJeff, Jul 19, 2019
    #2
  3. rostan242 Win User
    intel UHD graphics no HDR

    can someone help me solve the problem with the HDR option connected to intel uhd graphics 630 last drivers

    my processor intel i7 8700k motherboard Fatal1ty Z370 Professional Gaming i7 nvidia 1080ti

    the problem is that the HDR option is not available in windows 10 vers1709 bulid 16299.125 when connected is to intel graphics

    if the connection to the nvidia card HDR is available .

    as it is connected to nvidia dxdiag shows DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020, that indicates
    that this is for HDR10 and the connection is displaying advanced color.

    when to intel show DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709,that
    indicates this is sRGB and not advanced color.

    intel support claims that this is the fault of windows

    please help thanks

    Moved from:
    Windows / Windows 10 / Windows settings
     
    rostan242, Jul 19, 2019
    #3
  4. DaveM121 Win User

    Why My Intel UHD Graphics 630 driver cannot be updated?

    Intel UHD Graphics 620 not supporting

    Hi _rahulalam

    Intel released a new device driver for the Intel UHD Graphics 620 on the 5th of this month, you should go to that Intel website, then download and install that full version of the driver to see if Intel have resolved these issues . . .

    https://downloadcenter.intel.com/product/126789...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.
     
    DaveM121, Jul 19, 2019
    #4
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Why My Intel UHD Graphics 630 driver cannot be updated?

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