Windows 10: why won't windows 10 recognize facial sign on

Discus and support why won't windows 10 recognize facial sign on in Windows Hello & Lockscreen to solve the problem; Why won't windows 10 recognize facial and biometric sign on features? I have a 15" HP laptop with a I-3 processor, 8 GB Ram, and typical normal... Discussion in 'Windows Hello & Lockscreen' started by jameslovallo, Apr 21, 2022.

  1. JAMESLOVALLO
    jameslovallo Win User

    why won't windows 10 recognize facial sign on


    Why won't windows 10 recognize facial and biometric sign on features? I have a 15" HP laptop with a I-3 processor, 8 GB Ram, and typical normal built-in camera and fingerprint reader. Laptop came with Windows 7, which I upgraded to W10 Home earlier and the very latest ver 21H2. Neither camera or fingerprint reader work for the sign-in. Just fyi, the camera and audio functions work normally with a Skype test. The fingerprint used to work fine with sign on and Quicken apps under W7, but never worked reliably once I upgraded a couple years ago to a W10 earlier version.At sign-on settin

    :)
     
    jameslovallo, Apr 21, 2022
    #1
  2. JEFFERSON ORE
    Jefferson Ore Win User

    facial recognition

    Hello,

    Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
    trying to turn off the Facial Recognition feature for Windows Hello or for the
    Windows 10 Camera app?

    If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

    • Go to Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Under Picture password, click Remove.

    However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
    submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

    • Open the Windows 10 Camera app.
    • Click the Gear icon located at the upper right corner of the screen.
    • Scroll down, click Send Feedback.

    Let us know if you have other questions.
     
    Jefferson Ore, Apr 21, 2022
    #2
  3. VITOR RF RODRIGUES
    Vitor RF Rodrigues Win User
    windows 10 home x64 won´t recognize my second xeon

    I have a dual xeon computer (xeon e5620). I upgraded this week to Windows 10 home and now my pc won´t recognize my second processor. Any help? Thanks in advance.
     
    Vitor RF Rodrigues, Apr 21, 2022
    #3
  4. JAY JAP
    Jay Jap Win User

    why won't windows 10 recognize facial sign on

    Facial recognition

    Hello Bill,

    We need to do further investigation on your concern so that we will know why the facial recognition quit working:

    • Have you recently made any changes/updates prior to this issue?
    • Is there an error message when you try to sign using facial recognition?
    • What is the make and model of your computer?

    In the meantime, I would suggest that you perform the troubleshooting steps in this
    article.

    We will wait for your response.

    Regards.
     
    Jay Jap, Apr 21, 2022
    #4
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why won't windows 10 recognize facial sign on

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