Windows 10: Why won't Windows Security reauthentication prompt accept my windows username and password...

This is a re-authentication Windows Security prompt for login info to view my passwords in my chrome password manager but it does not accept my normal login information which I've confirmed many times. I've restarted the computer and reinstalled chrome several times and nothing works. I've looked for the "disable re-authentication" flag in chrome and it doesn't exist anymore. My MS username is an email address which works fine for logging into the computer but does not work for this security prompt for some reason?!?!? What is wrong and why can't I authenticate to view my passwords?? This is v

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After Windows 10 update, signin screen won`t accept my pssword.

Sign-in screen won`t take my password after Windows 10 update on a new HP laptop. I had setup a pin login but now asks for Microsoft password which I wrote down and have used before but will not accept now.

Doug991

 

Why is windows security asking for username and password

Hi,

To isolate the issue, please provide the following information:

• Are you referring to either the Microsoft Security Essentials or the Windows Defender? If not, please specify which Windows security utility is asking for your username and password.
• Does the issue also occur when you try to connect to other Wi-Fi networks?
• What username and password is being asked (e.g. Microsoft Account, etc.)? If it's other than your Microsoft Account, please specify which account.
• What happens when you try to enter your username and password?
• Were there any changes made on your computer prior to the issue?

Regards.

 

My windows password won't be accepted.

Hello,

We appreciate your persistent patience on this issue.

I suggest you to follow the below steps to create a new user account.

Step 1: I suggest you to boot the device to Safe mode with networking from lock screen.

Refer to: From the sign-in screen


Step 2: Once you are in Safe mode, I recommend you to add another user account.

Follow the below steps to create new user account from Safe mode:

• Press Windows + X key together on your desktop screen.
  
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:
• net user <new user name> <password> /add" (substituting the desired username for "new user name" and the desired password for "password" example: "net user newuser 12345 /add"
  (Check for the spaces)
• Close the command prompt and restart the computer to check if you are able to see the new user account.
  

Let us know if the above recommendation is helpful.

Thank You.