Windows 10: Wi-Fi and Bluetooth disappear after system overheat

I'm experiencing an issue with my laptop after it recently overheated. After that, I noticed that both my Wi-Fi and Bluetooth options have completely disappeared from my system.Issue Description:After my laptop overheats, I'm disconnected and no longer find the Wi-Fi or Bluetooth options in the Network & Internet settings.The icons for Wi-Fi and Bluetooth are missing from the taskbar.In Device Manager, the network adapters for Wi-Fi and Bluetooth show code 43 or code 10 with a caution markEverything seems to work normally after I shutdown and let my system cool down and restart but happens

:)

 

Wi-Fi disappearing at random times.

Hello. So I did the steps. And 2 minutes after doing the steps my Wi-Fi disappeared again. The thing is my home Wi-Fi only disappears from the list but other Wi-Fi network's don't.

 

Wi-Fi List disappeared

Hello.

None of the above helped. I've googled for similar issues with no luck. I am able to connect to my Wi-Fi as well as my system is able to recognize the other Wi-Fis in the neighborhood. My issue here is not with network connectivity or so, my issue is basically
the fact that such network list appears in Settings -> Network & Interest -> Wi-Fi but doesn't appear in the Desktop's Network list. (that one popping after you click the Wi-Fi icon on the system task bar)

I don't think this is an issue with the network card or driver since my system is actually able to connect and sustain Wi-Fi, and also recognize the area Wi-FI SSIDs. The thing is that the network list is missing in the second place where a user can look
for such.

Thanks for any help!

 

AirPods Disconnecting WI-FI on Windows 10

Hi

Welcome to Microsoft community.

The issue you’re experiencing with your AirPods causing Wi-Fi to disconnect on your Windows 10 laptop is likely due to wireless interference or a problem with the Bluetooth and Wi-Fi coexistence settings on your laptop. Both Bluetooth and Wi-Fi devices operate on the 2.4GHz frequency and can sometimes interfere with each other.

Here are a few steps you can try to fix the problem:

1. Update Drivers:
   
   • Ensure that your Bluetooth and Wi-Fi drivers are up to date. You can download the latest drivers from the manufacturer's website or use the Windows Device Manager to update your drivers.
     
2. Change Wi-Fi Band:
   
   • If your router supports it, switch your Wi-Fi connection to the 5GHz band instead of 2.4GHz. This can reduce interference since Bluetooth uses the 2.4GHz frequency.
     
3. Disable Bluetooth Collaboration:
   
   • Some network adapters have a setting that helps with the coexistence of Wi-Fi and Bluetooth. Go to Device Manager, find your Wi-Fi adapter under the Network adapters section, and open Properties. Under the Advanced tab, look for 'Bluetooth Collaboration' or a similar setting and disable it.
     
4. Adjust Bluetooth Power Settings:
   
   • In Device Manager, under the Bluetooth adapter’s properties, in the Power Management tab, uncheck "Allow the computer to turn off this device to save power."
     
5. Change Wi-Fi Adapter Settings:
   
   • Similarly, in the Wi-Fi adapter’s properties under the Advanced tab, you might find settings that can be adjusted to improve coexistence with Bluetooth devices, like changing the "Wireless Mode" to a setting that might be more compatible with Bluetooth enabled.
     
6. Check for System Updates:
   
   • Make sure your Windows 10 is up to date with the latest patches and updates as they can contain fixes for such issues.
     
7. Troubleshoot Hardware:
   
   • Try connecting your AirPods to another laptop to see if the problem persists. If it does, the issue may be with the AirPods themselves. Conversely, try connecting a different Bluetooth device to your laptop to see if it causes the same problem.
     

If none of these solutions work, it could be a deeper issue with the laptop's hardware or a unique compatibility issue between your specific model of AirPods and laptop. In such cases, you may need to contact the laptop's manufacturer or consider using a USB Bluetooth dongle as an alternative to the built-in Bluetooth adapter, which may help avoid the interference issue.

Best regards

Derrick Qian | Microsoft Community Support Specialist