Windows 10: Wi-Fi and Bluetooth not working

I am a Windows 10 user. On my Acer Swift 3 the network card "Intel Wi-Fi 6 AX201" provides both Wi-Fi connection and integrated Bluetooth. My computer is 6 months old and everything worked well until 2 weeks ago, when Bluetooth and integrated Wi-Fi card both disappeared from Windows I can still use Wi-Fi connection with a USB dongle.


Device Manager says:

1 The Intel Wi-Fi 6 AX201 has the yellow bang! Code 10: this device cannot start;


2 Intel Wireless Bluetooth is hidden device: Code 45 Hardware device is not connected;


3 In Other Devices there is a hidden device named IBtUsb_Filter_00 with Code 45 too I don't know if this is related to Bluetooth;


4 Yellow bang! in Controller USB: Unknown USB device Device Descriptor Request Failed, Code 43: Windows has stopped this device because it has reported problems;


How to fix this? Things I tried that didn't work:

1 Install all system updates from Windows Update, optional updates and drivers;

2 Run the Troubleshooter and then performed a Network Reset;

3 I tried to enter the Bios, however I didn't find options about Wi-Fi, WLAN or Bluetooth in it;

4 I installed the newest Wi-Fi and Bluetooth drivers from Intel website;


Thanks

:)

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?

 

wi fi not working on windows 10

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to follow the methods below:

Method 1: Run the Hardware and Device troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: The issue may occur if the drivers for Wi-fi are not installed or updated. I suggest you to install/update the latest version for Wi-fi drivers by following the steps below.

• Press ‘windows key + R’ and type ‘devmgmt.msc’ and press Enter.
• Expand ‘Network adapter’ and right click on Wi-fi driver and select update.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

wi fi connection

After windows 1903 update I don't have any wi fi connection or icon showing and have tried many suggestions on how to get it, but none have worked.

Can you provide a step by step instruction on how to get wi fi icon and network.