Windows 10: Wi-Fi Controller does not have drivers despite most recent intel Wi-Fi drivers being installed.

Hi. I own a Cyborg 15 A12VE with windows 11 installed.Recently, it became unable to connect to the internet wirelessly, as the option to connect to internet is not available. To try and fix this, I decided to re-install the Intel wi-fi drivers for my device.Specifically, the intel Wi-Fi 6 ax201 drivers.After doing so, I was still unable to connect to connect to wireless internet, and found in device manager that my network controller had no drivers installed. Exact error belowThe drivers for this device are not installed. Code 28 There are no compatible drivers for this deviceAfter more

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Wi-Fi is disconnected by the driver!?!!

Hi



Welcome to Microsoft community.

Based on the detailed information you've provided, it appears that your Wi-Fi connectivity issue, particularly with the Intel(R) Wireless-AC 9560 160MHz adapter, involves sporadic disconnections and failures to connect to an open network at your local coffee shop. The issue seems to have been temporarily resolved by waiting and retrying the connection, suggesting it might not be a persistent hardware or driver issue but rather a problem related to the network environment or the adapter's interaction with it at that moment. Here are some steps and considerations to help you address and potentially mitigate this issue:

Network Environment Factors

• Router Overload: Open networks, especially in busy places like coffee shops, can experience high traffic, leading to temporary disconnections or connection failures for some devices.
  
• Interference: Wi-Fi signals can be affected by physical obstructions and interference from other wireless devices. The quality of the connection can vary depending on your proximity to the router and the level of interference.
  

Wi-Fi Adapter Settings

• Power Management: Ensure that the power management settings for the Wi-Fi adapter do not allow the computer to turn off the device to save power. You can check this in the Device Manager under the "Power Management" tab for your Wi-Fi adapter.
  
• Driver Update: Although your driver version is relatively recent (22.240.0.6 from June 18, 2023), it's wise to check the manufacturer's website or use the Intel Driver & Support Assistant to ensure there are no newer drivers that could improve stability or compatibility.
  

Wi-Fi Profile Corruption

• Sometimes, the profile saved for a particular network can become corrupted, leading to connection issues. Try forgetting the network (Settings > Network & Internet > Wi-Fi > Manage known networks) and then reconnecting, which will create a new profile.
  

Router Issues

• Since the issue seems to be intermittent and related to a specific network, it's possible that the router itself is occasionally failing to respond properly to connection attempts. Unfortunately, this is outside your control, but restarting the router can often resolve such issues. You might want to mention this to the coffee shop staff if the problem persists.
  

System Network Troubleshooter

• Running Windows' built-in network troubleshooter can sometimes identify and resolve connectivity issues automatically. You can access this by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections.
  

Consider an External Wi-Fi Adapter

• If the issue persists and significantly affects your productivity, consider using an external USB Wi-Fi adapter as a workaround. These devices can offer an alternative means to connect to Wi-Fi networks and may bypass the issues you're experiencing with the built-in adapter.
  

Given the sporadic nature of the problem and its resolution upon waiting and retrying, it's likely an issue that can be mitigated through adjustments to settings, awareness of environmental factors, and keeping your system's drivers and OS up to date. However, if the problem becomes more frequent or severe, it may warrant further investigation into potential.

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Latest Intel Wi-Fi Driver for Windows 10

Latest Intel Wi-Fi Driver for Windows 10 and Windows 11

Downloads page for Intel Wireless Networking





WHQL version: 22.100.1
Release Date: January 5, 2022

Download: Windows 10 and Windows 11 Wi-Fi Drivers for Intel(R) Wireless Adapters[

Release notes (PDF)

Key Issues Fixed and Changes on package version 22.100.1

• The Wi-Fi connection timed out due to a channel change request from the access point
• Intel Wireless Adapters 9260 and 9560 cannot connect to WPA / AES wireless profile when using driver 21.70.X.
• Intel PROSet / Wireless Software 22.100.1 has been updated to include functional and security updates. Users should update to the latest version.

This download is valid for the product(s) listed below.

• Intel® Wi-Fi 6E AX411 (Gig+)
• Intel® Wi-Fi 6E AX211 (Gig+)
• Intel® Wi-Fi 6E AX210 (Gig+)
• Intel® Wi-Fi 6 AX200 (Gig+)
• Intel® Wi-Fi 6 AX201 (Gig+)
• Intel® Wi-Fi 6 (Gig+) Desktop Kit
• Intel® Wireless-AC 9560
• Intel® Wireless-AC 9462
• Intel® Wireless-AC 9461
• Intel® Wireless-AC 9260
• Intel® Dual Band Wireless-AC 9260 Embedded IoT Kit
• Intel® Dual Band Wireless-AC 9260 Industrial IoT Kit
• Intel® Dual Band Wireless-AC 8265
• Intel® Dual Band Wireless-AC 8265 Desktop Kit
• Intel® Dual Band Wireless-AC 8260
• Intel® Dual Band Wireless-N 7265
• Intel® Wireless-N 7265
• Intel® Dual Band Wireless-AC 7265
• Intel® Dual Band Wireless-AC 3168
• Intel® Dual Band Wireless-AC 3165

 

Latest Intel Wi-Fi Driver for Windows 10

Thanks.