Windows 10: Wi-Fi getting disconnected upon using Bluetooth earphones on laptop

Discus and support Wi-Fi getting disconnected upon using Bluetooth earphones on laptop in Windows 10 Network and Sharing to solve the problem; After updating to KB4551762 on 14th of March 2020 I have been facing Wireless Internet disconnection issue when I use Bluetooth earphone on laptop.... Discussion in 'Windows 10 Network and Sharing' started by SantoshKoduri, Apr 26, 2020.

  1. SANTOSHKODURI
    SantoshKoduri Win User

    Wi-Fi getting disconnected upon using Bluetooth earphones on laptop


    After updating to KB4551762 on 14th of March 2020 I have been facing Wireless Internet disconnection issue when I use Bluetooth earphone on laptop. This issue is observed only after using Bluetooth earphones after 15-20 minutes.


    Repro rate: 4/5


    Observed on:

    Asus Vivobook x507UAR.

    OS: Windows 10 1909 OS Build Number: 18363.778

    :)
     
    SantoshKoduri, Apr 26, 2020
    #1
  2. NIGELWILSON
    nigelwilson Win User

    Bluetooth earphones are suddenly disconnecting when Wi-Fi is on


    I have a strange issue that's suddenly developed. I purchased a pair of bluetooth Philips earphones last month and I was able to use them with my Lenovo laptop shortly after with no issues.

    The only issue was that I had to keep on removing the device and repairing to connect. The 'Connect' icon in the Action Centre doesn't work. That was a minor issue; however now my earphones are unable to work with the laptop unless I switch off the Wi-Fi adapter. They either take two or three times to pair and when successful, I cannot switch the playback device from my speakers to the Bluetooth stereo earphones until I disable the Wi-Fi.

    It's not the earphones themselves as they work with my tablet and phones perfectly fine. I believe it may have something to do with an unscheduled and unwanted update from Windows 10 yesterday. I thought I had turned them off but apparently not because they were almost halfway yesterday.

    The other explanation is that there's some inteference from my router as I was trying to upgrade speeds by switching to 5GHz on the router page but since my laptop didn't support that, I gave up and switched back to 2.4.

    What could the issue here be?
     
    nigelwilson, Apr 26, 2020
    #2
  3. THEVETERANS
    theveterans Win User
    Wi-Fi disconnect

    Windows doesn't disconnect a properly working WiFi. Mine NEVER disconnects since the last time I restarted my computer. I suggest to check for near-by WiFi radios to see if your channel is too crowded or if all the channels are crowded, just switch to 5 GHz band like mine
    Wi-Fi getting disconnected upon using Bluetooth earphones on laptop [​IMG]
     
    theveterans, Apr 26, 2020
    #3
  4. TOOTH1
    Tooth1 Win User

    Wi-Fi getting disconnected upon using Bluetooth earphones on laptop

    Connecting Bluetooth causes Wi-Fi to disconnect or have limited connectivity

    After upgrade from 8.1 to Windows 10 on Lenovo laptop: When connecting a Bluetooth device to play my music through, in moments and every time, my Wi-Fi disconnects. Adapter & Bluetooth drivers say are up to date. Wi-Fi from Virgin Super hub in which I
    have tried changing channels. (I have a Bluetooth mouse connected without issue) Any suggestions?? Please??
     
    Tooth1, Apr 26, 2020
    #4
Thema:

Wi-Fi getting disconnected upon using Bluetooth earphones on laptop

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