Windows 10: Wife's Account Appears Corrupted

To Whom it May Concern:


My Wife's account on my home computer appears corrupted. It take forever to log into her account. The icons take forever to load, as well as the icons on the bottom bar i.e., the internet connection tab. When it does load, when you start using it, it freezes up the computer and you have to unplug everything, eject the battery, and start a reboot. I tried running the repair utility from a windows installation disk, but that did nothing. How do I recover my wife's account on my home computer?

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

All text files appear corrupted

This appears to be some type of crypto malware at first glance. There are methods of removal and recovery available, but there are many variants of such malware. I would suggest to stop using your computer immediately and have the hard drive serviced by an experienced IT repair professional.

You may be able to recover older versions of your files in OneDrive that are not corrupted following these steps provided by Microsoft.

 

Windows 10 only allows login with Microsoft account, my Wife's account is not available on login screen.

Hi Scott,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with your issue.

This issue might have occurred if your Wife account was a Local Account and when you have Synchronized your Microsoft Account to play Mine craft game, your Wife local account might have got synchronized to your Microsoft Account and
hence the user account is your Microsoft Account now. However to be sure if this is the issue, I suggest you to check how many user accounts are listed on the laptop.

1. Login to the system with your ID and password.

2. Now right click on the Start menu
and select Control panel.

3. Open User Accounts.

4. Now select Manage another account.

5. Check if your Wife user account is listed there.

If your Wife account is not listed there then it means your Microsoft account is synchronized with the local account. In this case you can convert the account in to local Account again. However we suggest you to create another
Microsoft Account as it is required to download and play games and apps from Windows Store.

Step 1: To convert Microsoft Account into Local Account.

1. Click on the Start Menu and select
settings.

2. Now select Accounts.

3. Click on the Your e-mail and accounts
and click on the option Sign in with a Local account instead.

4. follow the onscreen instruction.

Step 2: To create New Microsoft user account.

You can refer to the link below for more information on
how to create new user account:

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Note: Applies to Windows 10 as well.

For reference: One email address to sign in everywhere

Let us know the status of the issue. We will be glad to assist you further.

Thank you.