Windows 10: Wifi adapter issues

I’ve had my adapter for over 3 years now and the pst few weeks every 10 min or so the wifi signal gets very weak and eventually disconnects while my phone is giving me an upwards of 50mb/s. Tonight it just gives me the message “no internet, connected.” The adapter has been finniky where any movement can disconnect it. When it says no internet, connected to my router it doesn’t if I turn on my hotspot. My phone connects to the router fine during this. I don’t know why. I’ve tried ipconfig method, reset my pc, got new drivers everything so I’m hoping someone that knows a lot about this can help. I’m more than happy to send pictures.

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:)

 

wifi issues

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Press Windows + X.
  
• 
  Select Device manager
  
• 
  Next select ‘Network Adapters’ and under it, you will find a Wi-Fi controller listed. Select it.
  
• 
  Double-click the controller to open the adapter’s Property window and switch to ‘Drivers’ tab
  
• 
  Next, click the ‘Disable’ button and hit ‘Ok’ to apply the changes. See if it helps
  

Method 2 : Windows 10 has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue
is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Connection troubleshooter

Method 3.

Try updating the Network Adapter drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the Network Adapter drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand Network Adapter.

c. Right-click on the Ethernet and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Wifi adapter disappears - goes 'hidden'


Running Windows 10 on an Acer laptop. Over the past month, the wifi connection dropped without explanation/warning.

First time, the adapter was visible in Device Manager (with a yellow triangle next to it). An interent search found the suggestion to uninstall it and restart. That worked.

Today, the connection dropped again. In Device Manager at first I could not see the wifi adapter listed. I clicked to see hidden devices and found the adapter and the Bluetooth (which I had not noticed was missing).

I again uninstalled, restarted, and both the wifi and bluetooth have returned.

Anyone any ideas as to what is happening, why it's happening, and what I need to do, please?

I have attached a screenshot of the DM windows as it is now, showing the wifi adapter name, etc.

Thanks very much

WG

 

Windows 10 Wi-Fi issues wifi adapter is hidden in device manager and I can't connect to wifi.

Hi Kelvin,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Did you make any changes in prior to this issue?
• 
  Do you get any error when you try to access Internet using your computer?
  

As of now, I suggest you to follow the steps below and check if that helps.

• Press "Windows" + "X" and select Device Manager.
• Click on View and select show hidden devices.
• Now expand Network adapters, you will see the
  wifi adapter .
• Enable it by using right click option.

Please let us know if the issue persist and we will be happy to assist you further.