Windows 10: Wifi adaptor got removed

Discus and support Wifi adaptor got removed in Windows 10 Network and Sharing to solve the problem; I was trying to set up the ethernet and troubleshooted. But after restaring, the wifi icon stopped showing and the status of the wifi adaptor showed... Discussion in 'Windows 10 Network and Sharing' started by thatlowkey, Oct 17, 2020.

  1. Wifi adaptor got removed


    I was trying to set up the ethernet and troubleshooted. But after restaring, the wifi icon stopped showing and the status of the wifi adaptor showed the status as 'Not present' in settings. Please look into this.

    :)
     
    thatlowkey, Oct 17, 2020
    #1

  2. Cannot install Windows 10 due to wifi adaptor

    Hi Nigel,

    Thank you for posting your response.

    As you have stated that your computer is stuck in the splash screen after the first boot, I would suggest that you power down your computer and then restart the system and check. To do so follow the steps below.

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec
    • Plug the charger/power cord and restart system

    if you roll back to the previous Window, you can also try to install the latest drivers for your wifi adaptor and check if it helps you proceed with the installation. The above issue that you are facing is due to the wifi adaptor, and I recommend that
    you contact the manufacturer of the device that is Broadcom to check for compatibility.

    Hope this helps
     
    Vanessa Sohtun, Oct 17, 2020
    #2
  3. Cannot install Windows 10 due to wifi adaptor

    Hi Nigel,

    Thank you for posting in Community.

    We understand your concern and we will provide the assistance required to help you resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    • Did you get any error message or code when the installation failed?
    • How did you come over the conclusion that you wifi was the once causing the above issue?


    As per the information that you have provided, it seems that you Wifi Adaptor is causing a problem while installing the new Windows 10.

    As you are connected to the internet via Wifi, I would suggest that you remove the connectivity via this device and connect to the internet directly via your Ethernet cable and check if you are able to install Windows 10.

    On the occasion that you are able to install the new OS, you can update to the latest driver for your Wifi adaptor so that it will work with Windows 10.

    Hope this helps
     
    Vanessa Sohtun, Oct 17, 2020
    #3
  4. pob786 Win User

    Wifi adaptor got removed

    Wifi adaptor problem


    Hi, My wifi adaptor suddenly stopped working, but I can connect to internet with Ethernet cable.
    Replaced wifi adaptor but still cannot to internet with same.............any ideas?
    Regards,
    John P.
     
    pob786, Oct 17, 2020
    #4
Thema:

Wifi adaptor got removed

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