Windows 10: WiFi and Ethernet not available

Hello,


I have a MSI GS66 laptop. It had the Killer Control Centre app preinstalled in it. I removed it and restarted the laptop. After that, the wifi and ethernet options in the network settings are gone. I cannot connect to the internet. Any help will be appreciated.


Thanks

:)

 

WIFI Works, Ethernet won't

OK but why?

NOT YELLING, JUST EMPHASIZING

Please note, I installed the new Lynksis, it worked just fine for 3-4 days on both my MACBOOK PRO when in ethernet connect and the Dell, then the ethernet just quit working for both my MacBook Pro and Dell desktop. It did work, then just quit for no apparent reason. WIFi for iPhone, iPad, Andriod Phone, and when I set to wifi for my MacBook pro all work fine.

Detailed history: I first noticed that on my Desktop dell that is CAT5 ethernet connected to the WIFI ROuter, that it stopped, no internet access. I began to trouble shoot, and turned off my WIFI on my MAcbook and it wouldnt work either, plugged into same router but different cat5 cable. At that time, all WIFI devices still worked. I figured that it must be the ethernet side of the WIFI router, so I replaced the router with brand new one. the Lynksys N900 listed in original thread. Ethernet and everything worked just fine for 3-4 days. But then ethernet quit, but wifi still works.

Whatever the problem, it affects both my MacBook Pro and Dell with WIN 7. I'm guessing it is NOT a computer problem, if it is it is affecting both my Mac and Dell, separate cat 5 cables to same wifi router

To remixedcat, I don't know for sure how to check IP settings, see above post, no damage apparent to anything.

 

Cannot connect to ethernet no valid ip configuration

We appreciate the information you've provided. We'd like to confirm the results after following the steps on the link provided on our previous post.

Meanwhile, to isolate your concern, we suggest that you check the following:

• 
  If the Ethernet port is clean.
  
• 
  If the end of RJ45 (Ethernet cord) is still intact.
  
• 
  If available, test the RJ45 (Ethernet cord) to your other device and check if issue persists.
  

We look forward to your reply so we can assist you further.

 

No WiFi or Ethernet available

For more than a week now, my computer hasn't been able to detect any Wifi networks or Ethernet connection. When I open settings or look for available networks, none show up. This happened suddenly so I think it might be a driver issue. I tried updating the
device drivers for my network adapters, even manually downloading drivers from the web, but nothing changes. I also booted in safe mode and the problem persists.

A weird thing is: sometimes when I start up my pc and while my account is automatically loading, I do see a list of available networks on the right. But that goes away as soon as the pc loads completely. Not sure what that means.

Network adapters:

- Qualcomm Atheros AR5BWB222 Wireless Network Adapter

- Realtek PCIe GBE Family Controller

Not sure what other specs i need to include in this, sorry. Let me know.