Windows 10: WiFi connection issues

Discus and support WiFi connection issues in Windows 10 Software and Apps to solve the problem; I have a laptop still running on Windows 10 and about a week ago I had a update come through. Since then I have been having issues connecting to my... Discussion in 'Windows 10 Software and Apps' started by Murray Van Niekerk, Oct 18, 2021.

  1. WiFi connection issues


    I have a laptop still running on Windows 10 and about a week ago I had a update come through. Since then I have been having issues connecting to my WiFi router, the laptop pick up the WiFi but when I try and connect it seems to connect and then says "no internet" and just stops the connection. I know that I do have internet access on this router as I am using the same WiFi on my phone. Please help me with some advice.

    :)
     
    Murray Van Niekerk, Oct 18, 2021
    #1

  2. connection Issue with WiFi

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the difficulties as the Wi-Fi connection on your PC drops. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 currently installed? (Type
      winver
      in Windows search/Run command)
    • What is the make and model of the PC?
    • Are you aware of any changes on the PC prior to this issue?


    Meanwhile, we would suggest you to refer the steps as mentioned in this article and check:
    Fix network connection issues in Windows 10



    If the issue persists, then refer the steps as mentioned in these article:
    Fix Wi-Fi connection issues in Windows



    Also, we would suggest you to update the Wi-Fi driver from Device Manager. Please refer this article to update the driver:
    Update drivers in Windows 10



    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Oct 18, 2021
    #2
  3. simrick Win User
    When will the wifi connectivity problems be solved?


    Hi Wabbles and welcome to Tenforums.

    I've got 4 systems connecting via wireless; all adapters are different makes; all have zero issues, and two of them are old (wireless-G only). Most every issue I have seen with wireless connections has been driver-related. (Or, impending router failure.) I would suggest identifying your adapter model/make, and searching for different drivers that you can try out. And, sometimes an older driver works better than a newer one (just had this issue on a system I was working on yesterday). Also, verify you have these same connection issues when connecting to different routers, just to rule that out.
     
    simrick, Oct 18, 2021
    #3
  4. WiFi connection issues

    Wifi No Connectivity Issues

    Hi Evan,

    We'll definitely help you with the issue you're experiencing with your WiFi connection in Windows 10.

    Please provide the answers to the following for us to be able to learn more about your concern:

    • Have you tried refreshing your WiFi modem and still got the same result?
    • Are all your drivers up-to-date? If not yet, you can follow the steps found on this
      link on how to update your drivers in Windows 10.

    Meanwhile, you can check this link for guidelines on how to repair network connection issues in Windows
    10.

    Also, can you try uninstalling the WiFi adapter, then restart the computer? This will automatically reinstall the driver.

    Let us know what happens after the above mentioned troubleshooting steps.

    Regards.
     
    Michelle Her, Oct 18, 2021
    #4
Thema:

WiFi connection issues

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