Windows 10: Wifi disconnects for a few seconds

I am having an issue with my HP Envy 17 j177nr laptop. When connected to the internet via wifi, I will lose connection for a few seconds. During this, I will have a "no" symbol over the globe in the taskbar. The laptop will connect back to the internet after 3 - 5 seconds. This happens 2 - 3 times a week. It does not do this more than once in a day, but is annoying when it just randomly disconnects just to reconnect after a few seconds.

Before anybody says that loss of internet for a few seconds is no big deal, it IS a big deal when 90% of the internet usage on this laptop is Final Fantasy XIV, an MMO. Frequent sudden loss of internet can land me penalties and having feature blocked on my account in the gameespecially if I am in an instanced dungeon or something with other players.

It is ONLY the laptop that disconnects for a few seconds, all other devices including phones, tablets, other computers including other laptops, gaming consoles, ect all remain online 100% when my laptop disconnects for a few seconds.

I Googled the problem (searched what I named the topic title) but ONLY results pertaining to wifi disconnecting every few seconds came up, there was absolutely nothing regarding wifi disconnecting ONCE but only for a few seconds.

Does anybody know what the problem could be?

:)

 

my son laptiop wifi disconnect after 5 minutes

• If you have an identical laptop try comparing the wifi and security settings of the one that does not disconnect with the one that does. If you find any differences change the settings of the one that does not work to the one that does.

• If you do not have an identical laptop see this post and the three replies for possible solutions: Wifi disconnects every 5 minutes.

@Samuria : If you have any suggestions please reply.

 

Wifi continuously disconnects


This just started happening only a few days ago, I'm not sure what might have caused it, but my laptop will suddenly disconnect from my wifi network. sometimes it won't disconnect, but just stop receiving/sending packets. I can tell this because suddenly my pages are stuck loading and skype is trying to reconnect, but nothing happens until I manually disconnect.

I have tried

• Troubleshooting
  
  But I usually get "Your proxy setting could not be recognized" or something, even though I don't have any proxy settings.
• Uninstalling and then reinstalling the latest driver for my wifi card
• disabling power saving for the wifi card as talked about here
• Everything mentioned on the Microsoft page here

This has been driving me crazy, ethernet works fine. I can connect my phone to wifi and tether it to my laptop, so this shouldn't be a problem with the router.

 

WiFi not automatically disconnecting when out of range

Gunnart,

I had a similar refusal to disconnect from a WiFi profile and I solved it.
- In my particular case, the unwanted network was still in range so I cannot say for certain that my symptoms were exactly the same as yours but they were certainly consistent with yours.
- The solution is not a destructive one so I do suggest you try it.

1 I turned WiFi off then repeated the fairly standard step of removing existing WiFi profiles - Settings, Networks, WiFi, Manage known networks, <select each one in turn>, Forget. Arguably, I could have just done this for the problem network but I was probably not thinking straight at the time.

2 I then opened RegEdit, went to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\NetworkList\Profiles
and deleted every subkey that referred to a WiFi network profile. Again, arguably, I could just have deleted all those that referred to the problem network.

3 I then turned WiFi back on and started from scratch detecting then connecting to the networks I wanted to use. There has been no repetition of the problem.

Some further commentary
A I had changed my internet connection device but had re-used the same network name on the new one.
B There were no strange entries in the list in Settings [step 1 above] & I quite wrongly thought that forgetting them represented a complete clearout.
C When I looked the Registry key [my step 2 above], I found that there were two subkeys with the relevant network name in the Description line.
- In one case, the same network name was repeated in the ProfileName line
- But the other entry contained a Profilename entry that had the expected network name with a suffix [2] after it.
- So my re-use of the name had been identified by Windows after all [I had just been trying to reduce the number of changes I had to work through when I swapped devices and had not thought there could be side-effects].


Best of luck,
Denis