Windows 10: Wifi disconnects when plugged in but not on battery

Discus and support Wifi disconnects when plugged in but not on battery in Windows 10 Network and Sharing to solve the problem; I can connect my laptop to the router with a cable and there are no problems. If I use WiFi there are sometimes drops. I run the troubleshooter and... Discussion in 'Windows 10 Network and Sharing' started by John A. UMSL-Student, Dec 29, 2019.

  1. Wifi disconnects when plugged in but not on battery


    I can connect my laptop to the router with a cable and there are no problems. If I use WiFi there are sometimes drops. I run the troubleshooter and that will fix it for a while. If my laptop was plugged in to battery, I can unplug it and the problem goes away. I have two laptops. One runs win10 , the other win7. Both have connection issues simultaneously, but other devices work fine iPad, 3DS, Android phone.


    Things I have tried that don't help

    • Clean Boot - Same problem
    • Network Drivers/Battery drivers - No change
    • Power options - No change

    :)
     
    John A. UMSL-Student, Dec 29, 2019
    #1

  2. Plugged in but battery does not charge

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Wifi disconnects when plugged in but not on battery pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Dec 29, 2019
    #2
  3. DaveM121 Win User
    battery plugged in not charging

    To resolve this issue, please follow these steps:

    • Unplug Laptop
    • Remove the Battery
    • Plug in Laptop and turn on the laptop
    • Go to Control Panel - Devices and uninstall all instances of Microsoft ACPI Compliant Control Method Battery
    • Shut down Laptop and unplug it
    • Insert Battery and plug in the laptop
    • Start the Laptop
    Hopefully this will work for you, please let us know!
     
    DaveM121, Dec 29, 2019
    #3
  4. Wifi disconnects when plugged in but not on battery

    windows 10 battery plugged in not charging (acer v11 touch)

    Hello,



    We appreciate that you already performed troubleshooting. On the other hand, we will be providing steps that seems to be the same with what you have done but with tweaks.



    If ever you encounter case wherein the laptop is plugged in but is not charging, we suggest that you try the following:

    • Disconnect the laptop’s power cable from the outlet/power source and laptop.
    • Turn off the laptop.
    • Remove the battery.
    • Reconnect the laptop’s power cable to the laptop then to the outlet/power source.
    • Power on the laptop.
    • Uninstall device of Microsoft ACPI-Compliant Control Method Battery
    • Turn off the laptop and then disconnect the power cable.
    • Insert the battery.
    • Reconnect the power cable.
    • Power on the laptop. Windows would then reinstall driver automatically.


    In case that the troubleshooting steps above didn’t help, our next step is update the driver if there is available update. You just have to go back to
    Device Manager > Batteries > Right click on Microsoft ACPI-Compliant Control Method Battery > Update Driver Software.



    Let me know if this works for you.
     
    JohnMel And, Dec 29, 2019
    #4
Thema:

Wifi disconnects when plugged in but not on battery

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