Windows 10: wifi issues, constant ping spikes

hello, i am having issues with my wifi connection on a brand new laptop. i keep getting constant ping spikes that look like this:to ensure it is not the problem of the wifi itself, i checked using the same wifi on another laptop and the ping is stable. to ensure it is not the problem of anything i installed, i reset my laptop but the problem remained. i even tried using another wifi network and still got constant ping spikes while the wifi works fine on other devices.i have the asus rog strix g15 2022 with the mediatek wifi 6e mt7922 network adapter on windows 11, i already tried resetting my

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Issue with ping spikes

ping spikes are still constant and remain unchanged during the file transfer.

 

Windows 10 - Constant Ping Spikes Every 5 seconds





For months now my Windows 10 CyberPower PC (purchased in 2021) has experienced intermittent ping spikes that disrupts video calls, hangs webpages, and make online gaming impossible. I have replaced the modem, router, wifi adapter, and had the cable lines inspected by a tech. The issue persists.

The spikes seem to occur at random but I can also trigger them by going to a webpage that asks to use my location (via browser). Upon agreeing, the lag spikes begin and persist, sometimes even after closing the browser and restarting. Other times, just playing online games seems to trigger the spikes.

Below is a list of what I've already tried. Any assistance would be greatly appreciated bc this causing me no end of headaches.

Related Questions

• My issues are very similar to the ones reported here. I tried all the suggestions and the OP did too only to completely reset their PC: "Random High Ping Spikes" Redirecting
  
• This also seems to be a similar instance. I tried the in-place upgrade suggestion with no luck resolving the issue: "Windows 10 constant ping spikes every 10 seconds."
  
  Redirecting
  

Attempted Solutions

• Hardware: Replaced modem, router, wifi adapter, and had cable lines inspected by a tech.
  
• Software: in-place upgrade to Windows 10; various command prompt/network reset procedures
  

I have tried all of these steps:

Click Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type each command then hit Enter:

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
NETSH winsock reset catalog
NETSH int ipv4 reset reset.log
NETSH int ipv6 reset reset.log

Hit Enter
Exit the prompt then restart

Open Start > Settings > Update & security > Troubleshoot
Scroll down
Click Network adapters
Click Run the Troubleshooter

When complete, restart to see if the problem is resolved.

If that does not work

Press Windows key + X
Click Device Manager
Expand Network Adapters
Select the Network card listed,
Select Update Driver
This should give you a choice of drivers - select the oldest one
Wait a few minutes while it installs the old driver

or

press Windows key + X
Click Device Manager
Expand Network adapters
Right click your adapter
Click Uninstall

Exit Device Manager, restart. Windows 10 should detect the network adapter then reinstall it. Check if you can connect and browse.

also try:

Open Start > Settings > Network & Internet > Status

Scroll to the bottom then click Network reset.

Click Start > Settings > Network & Internet > Wi-Fi > Manage known networks > select the wireless network
Click Forget

Restart

Click the Network icon in the Taskbar
Try connecting again.

Disable Energy Efficient Ethernet in "Client for Microsoft Networks"
Press Windows key + X
Click Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.

 

Issue with ping spikes

connect something wired to either router (test both if you can) and do a file transfer. see if the ping spikes get worse.

if you're wifi bridging/repeating, those tend to cause issues like this if the signal isnt perfect.