Windows 10: Wifi problems

Discus and support Wifi problems in Windows 10 Ask Insider to solve the problem; So, I’ve been having problems with my internet for the past few months and I’d like to get some advice here before dropping a lot of cash on anything.... Discussion in 'Windows 10 Ask Insider' started by /u/SBcitizen, Nov 7, 2020.

  1. Wifi problems


    So, I’ve been having problems with my internet for the past few months and I’d like to get some advice here before dropping a lot of cash on anything. I play World of Warcraft on my laptop with windows 10 and I keep getting disconnected. Whenever I run a troubleshoot on my internet, I still have full bars but the troubleshoot tells me that I either have a gateway problem or “problems with wireless adapter or access point” I live on the second floor of the house and there’s no Ethernet ports in my room. These problems didn’t happen for the first 4 months I was here but after cleaning up my laptop, reset my router and bought a 5g adapter to connect to the routers 5g, I’m still having problems. I also ran a diagnostic of my computer and the adapter was marked as “Good”. Am I doing something wrong or do I need to investigate my adapter and router?

    submitted by /u/SBcitizen
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    :)
     
    /u/SBcitizen, Nov 7, 2020
    #1
  2. Bob338 Win User

    Wifi and browser problems with windows 10


    I'll tell you how I fixed an identical problem on a ASUS laptop that had run perfectly on Windows 7 and ran well on W10 from January until the Anniversary update in early August. I tried everything I found on this forum and two others. Nothing worked. The last thing someone suggested was disabling the adapter and using a WiFi dongle. Problem continued. Nobody suggested changing the wireless network adapter. I bought and installed an Intel 7260 WiFi card and just used the driver which was downloaded on the reboot after the install. All problems solved!!

    I must have wasted two months reading and trying everything. Even the manufacturer support inferred I needed a new machine though they sent me a Windows 8.1 driver to try, with the same result.

    I'd suggest contacting the manufacturer to determine if they white list any cards and see if they have suggestions for a compatible card. They may want you to buy another laptop but if the cards aren't white listed, a simple card swap to one compatible with Windows 10 seems to be the answer.
     
    Bob338, Nov 7, 2020
    #2
  3. dalchina Win User
    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Nov 7, 2020
    #3
  4. David Haz Win User

    Wifi problems

    WiFi Connection Problem

    Hello Claire,

    For us to isolate the issue you are experiencing, kindly respond to the questions below:

    • When did the issue started?
    • Have you made any software or hardware changes to your device prior to the issue?

    As a first troubleshooting step, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problem. Here's how to run the troubleshooter:

    • In the search box on the taskbar, type Network troubleshooter, and then select
      Identify and repair network problems from the list of results.
    • Follow the steps in the troubleshooter and see if that resolves the problem.
     
    David Haz, Nov 7, 2020
    #4
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Wifi problems

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