Windows 10: WILL NOT FIND VIDEOS OR PHOTOS ON PC – what am I missing

Discus and support WILL NOT FIND VIDEOS OR PHOTOS ON PC – what am I missing in Windows 10 Software and Apps to solve the problem; Tried everything Windows Photos will not recognize any folders or videos on my new pc whether the files are on the hard drive in “pictures” or... Discussion in 'Windows 10 Software and Apps' started by SAMMY Question, May 23, 2020.

  1. WILL NOT FIND VIDEOS OR PHOTOS ON PC – what am I missing


    Tried everything

    Windows Photos will not recognize any folders or videos on my new pc whether the files are on the hard drive in “pictures” or “videos” folders. Also, same on a USB and DVD/CD drive.

    It says files empty! Which is not correct.

    Tried dragging video from USB and/or DVD/CD drive and the message states:

    Can't add thesefiles

    We couldn'tadd the followingfi les to the project library because they're

    not photos orvideos:

    VIDEO_TS.BUP

    VIDEO_TS.IFO

    VIDEO_TS.VOB

    VTS_01_0.BUP

    VTS_01_0.1FO

    VTS_01_1.VOB

    VTS_01_2.VOB

    VTS_01_3.VOB

    VTS_01_ 4.VOB

    VTS_01_5.VOB

    Tried “repair” and “reset” and “uninstalled and installed it again – same problems.

    Though on an 8 year old laptop it does show some photos.

    Is this program worth the time to know if it really works?

    Any suggestions on a fix?


    Thanks

    :)
     
    SAMMY Question, May 23, 2020
    #1

  2. Cheap Photo box that will get the job done

    WEll i took on this project for PP hes a hardware reviewer and wants to get the professional looking pics for the Pc parts

    Materials:
    • Big cardboard box
    • a razor
    • white material 3 yards
    • cone lights
    • stapler
    • medical tape
    • pvc pipe about 6 inches longer than your box
    • white paint any cheap finger paint would work
    the project I'm guessing will cost me $30 if it works out properly
    I will post pictures and step by step as i do it
     
    MomentoMoir, May 23, 2020
    #2
  3. robinpe Win User
    Missing apps: Store, People, Photos, Games & Camera on upgrading to 10

    Thanks for replying spunk. That's the 'alphabetical' list I was referring to, none of these apps are in that 'All apps' list. Any more suggestions?
     
    robinpe, May 23, 2020
    #3
  4. WILL NOT FIND VIDEOS OR PHOTOS ON PC – what am I missing

    Video editor gone from Photos

    Hi Sam,



    Thank you for writing to Microsoft Community Forums.



    I understand the inconvenience you are facing with the missing feature on Photos app. I appreciate your effort in trying to fix the issue.



    1. May I know on which device the issue persists?
    2. Which version of Windows 10 is installed on your device?


    Refer the article Which Windows operating system am I running to provide
    the details.



    However, I would suggest you to follow the steps mentioned below to fix.



    Method 1

    Update Photos app

    Refer the article Check updates for apps and games from Microsoft Store
    for the steps.



    Method 2

    Refer the article Fix problems with apps from Microsoft Store
    and follow the steps.





    You may also refer the suggestions from Riley
    Lynn Nairn dated on May 7, 2018
    regarding the issue with the missing Video editor feature.





    Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.









    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, May 23, 2020
    #4
Thema:

WILL NOT FIND VIDEOS OR PHOTOS ON PC – what am I missing

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