Windows 10: Will not restart

Discus and support Will not restart in Windows 10 Ask Insider to solve the problem; Recently we got hit with a major wind storm and it knocked out power to roughly half the state for three, maybe four hours and my computer happened to... Discussion in 'Windows 10 Ask Insider' started by /u/meltedplasticarmyguy, Nov 16, 2020.

  1. Will not restart


    Recently we got hit with a major wind storm and it knocked out power to roughly half the state for three, maybe four hours and my computer happened to be on when this happened. When everything was restored I booted up the computer and everything seemed to be fine until about 2 and 1/2 hours later there was a small surge throughout the whole neighborhood, maybe larger, and of course I was on the computer at the time. Now I can't log in to Windows. Everything boots up just fine, but where the login screen supposed to come up all I get is a black screen. I tried going through the repair process but it tells me that it is unable to repair. I recently reformatted my PC so I would not lose much if I had to go through reinstallation again however, I really don't want to go through that process again. What else can I do?

    submitted by /u/meltedplasticarmyguy
    [link] [comments]

    :)
     
    /u/meltedplasticarmyguy, Nov 16, 2020
    #1
  2. little cat, Nov 16, 2020
    #2
  3. Terrypin Win User
    Inexplicable restarts

    Thanks for your patient help and analysis, zbook. I'll step through some of your suggestions over the next few days - there's a lot to do and some look a bit hairy! That is, for a PC that is working sweetly right now...

    Meanwhile, as requested in the BSOD thread (sorry, I misunderstood and posted there by mistake), I've attached both ZIP files.
    --------------------
    One step I did try right away was to answer your question about whether my BIOS is up-to-date. I had no success at the AMI site but did get some info from this commercial site:


    Will not restart [​IMG]


    It was one of the '9' (I counted 10) listed here:


    Will not restart [​IMG]


    Terry, East Grinstead, UK
     
    Terrypin, Nov 16, 2020
    #3
  4. Will not restart

    random restarts

    Hi Lili,

    Hardware failure or system instability can cause the computer to
    randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

    • Press Windows key.
    • Type Troubleshoot.
    • Under Find and fix other problems look for
      Power.
    • Then Run the troubleshooter.

    Update us with the outcome and if you need further assistance.
     
    Marilou Ser, Nov 16, 2020
    #4
Thema:

Will not restart

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