Windows 10: Will Office 365 be able to solve my issue with outlook.live.com?

Discus and support Will Office 365 be able to solve my issue with outlook.live.com? in Microsoft Office and 365 to solve the problem; I'm hoping that someone with Office 365 Home that also uses Outlook.live.com will be able to answer this question. My outlook.com email address has... Discussion in 'Microsoft Office and 365' started by moondoggy, Nov 10, 2019.

  1. moondoggy Win User

    Will Office 365 be able to solve my issue with outlook.live.com?


    I'm hoping that someone with Office 365 Home that also uses Outlook.live.com will be able to answer this question.

    My outlook.com email address has gotten on a spammers list and now when I log onto Outlook.live.com via my browser I see 20-30 emails a day from domains ending in .DE and .EUS that are showing up in my junk mail folder as Microsoft is tagging them as spam. What I've been told by someone somewhere is that since Microsoft is tagging these emails as spam and placing them in my JUNK mail folder, setting up a rule to delete these messages automatically will not work because rules only apply to message that are not tagged as spam and would end up in my Inbox. In other words what I've been told is that since they've been tagged as spam I should just leave them "as is" and let the system purge them automatically after they've been in the junk folder the prescribed amount of time. My only issue with doing this is that there are occasions where Microsoft's spam filter tags a legitimate email as spam and I need to identify the sender add them to the safe sender's list so that future messages don't end up in the junk folder. With me now getting 20-30 spam messages placed in my junk folder it's taking extra time to decide what is truly spam and what is not and this is where my question on office 365 comes in.

    I currently use Office 2010 and even though I know this version will reached it's end of life next year it still is meeting my needs on both my desktop and laptop. Today while going through my junk messages I noticed that there was a message that stated that if you had office 365 you had access to Premium Outlook Support. Can anyone that has Office 365 that also uses the Outlook.live.com browser-based interface tell me what, if anything this Premium version of Live.Outlook.com can do with filtering messages that are also being identified as spam? Is there additional settings or filters that you can deploy? Can you block all message from a top level domain like .EUS?

    Any explanation of what this would buy me would be appreciated because if there were additional functionality that would help me lighten the number of messages getting into the spam folder it might cause me to buy office 365. Please note that I know that Office 365 comes with Outlook for the PC but I'm only interested in what Office 365 might buy me in the way of enhanced spam handling through the Outlook.Live.Com browser interface.

    Thanks again for any help.

    :)
     
    moondoggy, Nov 10, 2019
    #1

  2. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Nov 10, 2019
    #2
  3. ChidumOsobalu, Nov 10, 2019
    #3
  4. Will Office 365 be able to solve my issue with outlook.live.com?

    subfolders have disappeared in outlook on office 365

    ok - so yes its a IMAP type account as its apple (.me) so the first bit I cant do.

    When i follow your instructions to try and repair office 365, i can open up control panel as you suggest, but Microsoft Office 365 is not in the list of programs so i cant run a repair.

    If I go to Settings, Apps, I can find Microsoft Office Desktop Apps in the list.

    If I click on that and then Advanced Options there is a "repair" option, I have ran that - but it made no difference.

    I have also then tried the "reset" option, this just completely removed outlook - which I can no longer see at all.....

    I can see the subfolders if I go into mail rather than outlook - but I now have no other accounts - I will have to reset all my accounts up....

    Why is outlook no longer working?
     
    andrewmitchell7, Nov 10, 2019
    #4
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Will Office 365 be able to solve my issue with outlook.live.com?

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