Windows 10: win 10 computer keeps shutting down when screen turns off

Why does my computer keep turning itself off when I leave it for 20 minutes. Screen is supposed to turn off without shutting down computer

:)

 

Laptop loads to Windows 10 logo then blue screen and shuts off

shadowthefire,

What brand/model laptop is this?

Try the following:

Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
Let the computer boot to the Automatic Repair screen.

Step 4: The next screen (blue) goes to: Choose Account to continue
Select your account, enter your Password, and press: Continue

Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

Step 6: Here you can click Restart, or, Advanced Options
Step 6.1: Select: Restart

Allow the computer to go through the routine, and see if it solves the issue.

If the problem still exists, go back to Step 1 through Step 6.

Step 6.2: This time, click: Advanced Options

Step 7: In the Choose an Option screen, select: Troubleshoot

Step 8: At the next screen, select: Advanced Options

Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

Please provide an update.

 

win 10 will not shut down properly

Hi Richard,

Usually, this issue occur due to outdated or corrupted device drivers, services or processes which are not shutting down properly, or third-party programs that prevents your computer to shut down properly. For better assistance, we'll be needing additional
information:

• Have you made any recent changes on your computer prior to the issue?
• Is this an error message Explorer\windows\settingsync\BackgroundUploadTask? If yes, where are you getting this message?
• If possible, can you send us a screenshot?

Meanwhile, we suggest that you run the Power troubleshooter as an initial troubleshooting step. To run the Power troubleshooter, follow the steps below:

• Press Windows key + X and select Settings.
• Choose Update & Security from the list.
• Click Troubleshoot in the left pane of the window.
• Under Find and fix other problems, select Power
  and click Run the troubleshooter.

We'll keep an eye out for your response.

 

Computer not booting to desktop, stuck at Restarting screen

Hi Fred,

Thank you for posting in Community.

The issue might occur if the system is not Shut down properly. As you have already tried restarting the system several times, I suggest you to perform a Power Drain by following the steps provided below and check if it helps.

• Turn Off the computer and remove the power cable.
• Long press the Power button for 15-20 seconds.
• Plug in the power cable and switch on the computer.

Hope this helps. Keep us posted on the status for further assistance.