Windows 10: Win 10 Doesnt Recognize BT Mouse - HELP

Discus and support Win 10 Doesnt Recognize BT Mouse - HELP in Windows 10 Drivers and Hardware to solve the problem; After I clean installed win 10, my PC failed to recognize my BT mouse. This is strange since it was working perfectly before the clean install. I use a... Discussion in 'Windows 10 Drivers and Hardware' started by yahanna, Nov 24, 2018.

  1. yahanna Win User

    Win 10 Doesnt Recognize BT Mouse - HELP


    After I clean installed win 10, my PC failed to recognize my BT mouse. This is strange since it was working perfectly before the clean install. I use a BT USB stick which recognizes all BT devices except for this mouse. My BT mouse is the Microsoft Sculpt Comfort Mouse. Again this is a mystery. What do I do?

    :)
     
    yahanna, Nov 24, 2018
    #1
  2. yahanna Win User

    Sound Distortion w/ BT Headphones When I Move BT Mouse -- Help


    I got a BT dongle. When I listen to music through BT headphones and move my mouse at the same time I hear distortion. When I dont move my mouse theres no distortion.

    I got Realtek installed and its drivers updated. Thare are 2 options in the MS sound panel for headphones. One for BT headphones stereo and an other for BT non-stereo headphones. I enabled the one for stereo because it sounds better. But I hear distortion with the BT mouse. When I switch to the BT non-stereo option theres no distortion when I move my mouse but sound quality is bad.

    What do you suggest to hear BT stereo perfectly with no distortion when I move my mouse?
     
    yahanna, Nov 24, 2018
    #2
  3. Ryan Pag Win User
    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Nov 24, 2018
    #3
  4. Remon Ont Win User

    Win 10 Doesnt Recognize BT Mouse - HELP

    Windows 10 Out stopped recognizing my wireless mouse

    Hi,

    Not recognized wireless mouse could be due to:

    • Outdated Mouse driver.
    • Faulty or loose wireless mouse USB receiver.

    We would like to know some information:

    • Have you tried using your wireless mouse on other computer and check if it works?
    • Have you tried using other wireless mouse?
    • Have you tried updating your mouse drivers?

    In the meantime, please refer to the initila troubleshooting steps provided by Eeshwat Kumar on this

    link
    .

    Keep us posted.
     
    Remon Ont, Nov 24, 2018
    #4
Thema:

Win 10 Doesnt Recognize BT Mouse - HELP

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    Sound Distortion w/ BT Headphones When I Move BT Mouse -- Help: I got a BT dongle. When I listen to music through BT headphones and move my mouse at the same time I hear distortion. When I dont move my mouse theres no distortion. I got Realtek installed and its drivers updated. Thare are 2 options in the MS sound panel for headphones....