Windows 10: win 10 DVD install does not present as described

Discus and support win 10 DVD install does not present as described in Windows 10 Installation and Upgrade to solve the problem; I have read everything I can find on how to do clean install on a HP Laptop that came with an OEM WIN 10 system. I have installed a new Seagate 1 TB... Discussion in 'Windows 10 Installation and Upgrade' started by CLedfo, Dec 23, 2018.

  1. CLedfo Win User

    win 10 DVD install does not present as described


    I have read everything I can find on how to do clean install on a HP Laptop that came with an OEM WIN 10 system. I have installed a new Seagate 1 TB HD and it has passed all short, long and memory test. Disk is initialized GPT and formatted simple volume NTFS. BIOs set to Legacy ( if Secure BOOT I get install OS Message ) Boot order selected is DVD by way of usb ( internal DVD does not work ). First, every video I have watched the Welcome information screen comes right up, mine takes hours to present screen. From there all is the same up to the restart. It appears to start the install all over, I have pulled the disk at which I get the message No OS . I have left the disk in but changed the boot order to Hard drive, but for some reason it has the ability to over ride me and puts itself back to DVD. A lot of the advise is to run system check or Cmd. prompts but they are not accessible except as an option in the install. If you choose repair I'm back to 5 hours waiting for the welcome screen again. Question Is the DVD needed after restart. I don't think it is installing it just appears to be by showing the progress bar. If I remove the dvd it says no OS.

    :)
     
    CLedfo, Dec 23, 2018
    #1

  2. DVD+/- won't read or write on Win 10

    Hello Brown,

    We appreciate the effort and time that you have put in to resolve the issue. I would like to assist you further from here

    I would suggest you to uninstall and reinstall the CD/DVD drivers from the manufacturer's website and then check. You can follow the steps given below to uninstall the CD/DVD drivers.

    Follow these steps to Uninstall DVD-CD ROM driver.

    • Press Windows key + X and select
      Device Manager
      .
    • Search for DVD-CD ROM driver
      and expand it.
    • Right click on the DVD-CD ROM
      driver and select Uninstall.

    Do not restart your computer, go to the manufacturer’s website and download the latest drivers and install it.

    Hope it will help this time.

    Thank You.
     
    Sayan_Ghosh, Dec 23, 2018
    #2
  3. kukane Win User
    Help...asus bw-12b1st will not read blu-ray dvd

    I bought an ASUS BW-12B1ST Blu-ray writer...installed and it didnt read ANY dvd...deleted from devices and restarted...it then played dvd's but NOT Blu-ray dvd...it lists as BD player under Computer...I run ANY DVD HD and it recognizes it as a blu-ray writer, but no play...OS is VISTA. Suggestions??
     
    kukane, Dec 23, 2018
    #3
  4. win 10 DVD install does not present as described

    Problem after crash out of Dvd Maker install

    Hi,



    Thank you for posting your query in Microsoft Community and for your interest on Windows 10.

    I understand your concern and inconvenience. We are glad to help you.



    I would suggest you to check for the DVD maker from the list of all applications.

    If it’s present in the list, then try to uninstall and reinstall it. Follow these steps:

    1. Type control in the search bar and hit enter.

    2. Go to control panel and click on programs and features.

    3. Right-click on DVD maker and click uninstall.



    Also try this:


    • Type troubleshooting in search and open troubleshooter.

    • In the left pane, click on view all.

    • Select Windows update and follow the onscreen instructions.


    Hope the issue will be resolved. Please feel free to get back to us if you have any further queries. We will be happy to assist you.



    Thanks and regards,

    Jenith
     
    Jenith_James, Dec 23, 2018
    #4
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win 10 DVD install does not present as described

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