Windows 10: Win 10 freeze/hang then reboots after build 1809 (feature) update on legacy hardware...

As the title states, I am encountering some sort of glitch causing my system to hang/lag, then fully freeze 1-2 min later, then automatically reboot itself 2-3 mins after that. This problem seems to occur at random times when I am doing simple work with OneNote/office, browsing the web, etc (ie, not performance/resource heavy), but I've noticed it seems to happen a bit sooner/slightly more often while gaming (Quake Live via steam - which is not a resource heavy game either, and my video card is a GeForce GTX260 which is plenty for that game). Interestingly when this happens the system doesn't full freeze right away, the taskbar, task manager, and edge browser, usually start acting funny (like they are half way not responding), then after 1-2 min the computer is gets fully frozen, then in another 1-2min it automatically reboots.



Microsoft support has tried to troubleshoot by remote access, and cleared the temp files from windows a few times, but this has not fixed the problem.



I suspected there is some sort of diver issue with my legacy motherboard (XFX nForce 680i LT) because after the build 1809 update there were 2 new "unknown device" entries in my device manager. The Microsoft tech simply uninstalled them, and they never came back after scanning for hardware changes...so I don't know what that could be.



When this problem first emerged a week or two ago, I was unable to troubleshoot, so I did a clean install of Win 7, used it for a couple days, did not experience this issue, so I upgraded to Win 10 pro (not sure of the version, but prior to the 1809 update) and used this for about a week with out having this issue. With in an hour of finishing the1809 update this issue came back exactly the same as it was before I tried the fresh win 7 install.



I've also checked the Event Viewer program in windows which shows a long list of errors, and occasionally "critical" errors from the source "Kernel-Power" that state "system has rebooted without cleanly shutting down first. This error is caused because the system stopped responding and the hardware watchdog triggered a system reset." and another "system had rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly". These are preceded by an error from source "HAL" stating "system watchdog timer was triggered". THERE ARE ALSO many several repeated error entries by source "DistributedCOM" stating "application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID Windows.SecurityCentre.WscCloudBackupProvider and APPID unavailable"...but there are other error too....I don't know what to make of it.



I have also monitored everything with HWiNFO64 - and everything seems completely normal. Odd thing is I cant see an entry for the +12v rail of my powersupply, and SpeedFan shows the 12v entry running at 9.8volt, but I think this is wrong because when I check in my BIOS, it says its functioning at 12.16v



This is my system specs (first page from msinfo32):

OS Name Microsoft Windows 10 Pro
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ARKYS-PC
System Manufacturer XFX
System Model XFX Nforce 680i LT
System Type x64-based PC
System SKU
Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2403 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Phoenix Technologies, LTD 6.00 PG, 1/22/2008
SMBIOS Version 2.4
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer XFX
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name arkys-PC\arkys
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 8.00 GB
Available Physical Memory 4.94 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.8 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions No
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

:)

 

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Hi vinodh,

In step 3 you state to press enter after after each command but its written like one sentence,could you list them so we can identify each command please.my pc just hangs on "checking for updates" so i installed the win 10 updater and that just hangs on 99%
so i will try what you suggest above.

Thanks