Windows 10: Win 10 keeps freezing

Windows 10
Desktop
8GB Ram-64 bit

Please advise what other specs I should post. After last update on 9-14-17 computer works great until I actually try to do something. For example, I ran a software program that converts video files. This program usually works very quickly, but yesterday, it took around 12 hours to do what would have normally taken less than an hour. The bigger problem is trying to copy files from my C drive to an external HD. The copy process seems to start, but then freezes on anywhere between 0 & 2 percent.My computer is completely non-functional, and I'm trying to run a business. I don't even know where to begin. I've been researching for solutions for days, and everything I find is so incredibly complicated, I just can't believe that Microsoft would release these updates that cause such problems. Any guidance much appreciated.

:)

 

Microsoft Edge Freezing?

My Microsoft edge keeps freezing up.. Just did the MS updates for win 10 yesterday.

 

Computer freezes with upgrading to Windows 10.

Original Title: Freezing problem with upgraded to win 10

I got a intel compute stick for my birthday And I upgraded it to win 10 and it keeps freezing two mins after start up and the I try to recover it and it says it is missing recover Element And it is making me mad need help asap

 

Did I post something stupid? No ideas? If I need to restate my post or something, please advise. I was hoping to get help here. Thanks again.

 

Hi metrov and welcome to Tenforums.

Check Task manager for start to see what is slowing down computer (CPU, memory or disk activity).
Then check device manager, if there are any yellow exclamation marks.

You can post pictures here. Copy part of the screen that shows appropriate information and pasting it into answer windows.

your question is quite general and one discrepancy in your post: installed updates on 14-9-17 and searching for days... 14.9 was yesterday *Wink

 

Yes, I was having problems before the update... actually I hadn't had this particular machine on for awhile, so upon booting at the beginning of the week, it started doing a series of updates. I was hoping the last one on the 14th would fix everything, but alas, no. I will post my reports when I get back to my home office. Thanks so much, AndreTen!

 

1 -- Ctrl-Alt-Delete to pull up Task Manager gives error message in image, plus turns screen black. In other words, couldn't open Task Manager. I was able to "esc."



2 -- No yellow exclamation marks in Device Manager.

I'm hoping the error msg is related to the lagging issue. It took over an hour to copy 1GB from hd to ext hd... something that usually takes no time at all. Thanks so much for the help.

 

Sorry, it's late here. But this doesn't sound good.

Restart machine and try task manager again (right click on taskbar and select Task manager)




Perhaps it would be god idea to download Malwarebytes and run it to check against malware.

 

Agreed. That screen shot of that message that you attached does not look like a valid Microsoft message. If there's an OK button on a message window, Microsoft will not state to "press Esc".

Definitely scan your computer for viruses.

 

I scanned my machine using McAfee LiveSafe which came with Win 10. No viruses found. After scan, machine seemed to be running great. Again, I tried copying large file folder from C Drive to Ext HD. It was going great until it reached 19% then simply stopped. I was able to open Task Manager, and nothing appears to be eating up CPU (total: 4%) or Memory (total 20%). Everything else now running very slow again machine-wide. Thanks again for the help.

 

Have you done a scan with Malwarebytes? Or with any anti-virus prog other than the dreaded McAfee?

Look at your processes in Task Manager. Anything there that causes you to say "what the hell is that"?

Have you tried copying to that external via some other port?

Have you considered reverting to some prior state, as with Windows System Restore or perhaps a previously saved image file?

Have you done anything to check the health of your hard drives?

 

That error message appears to be legit:

Microsoft Community

 

As he said. Point by point

 

Have you done a scan with Malwarebytes? Or with any anti-virus prog other than the dreaded McAfee? -- Installed Malwarebytes which found 141 "threats" that McAfee missed. All quarantined. Restart. No change

Look at your processes in Task Manager. Anything there that causes you to say "what the hell is that"? -- Have looked at processes numerous times and nothing appears abnormal (wtf) or hogging resources.

Have you tried copying to that external via some other port? -- Yes, I have two different Ext HD's; same "copying" paralysis occurs with both.

Have you considered reverting to some prior state, as with Windows System Restore or perhaps a previously saved image file? -- This is great... one of the recent Win 10 updates apparently wiped out all my restore points. I didn't make image file.

Have you done anything to check the health of your hard drives? -- Did Windows disc check. Found an error on C drive which it then fixed. Still no change in issue.

whoa, what a crazy deal. Your help much appreciated.

 

Malwarebytes found stuff and removed it, but that doesnt not necessarily mean that the damage is fixed, just the infection is gone.

Since it found stuff, I would run another scanner to see if there is anything it missed. Even reputable scanners can miss things now and then. Its just the nature of the game. I would recommend running SuperAntiSpyware. Ive had this one save my backside more than once when other scanners have failed. IF it finds stuff, quarantine it and restart.

After the restart, open a admin command prompt and type: sfc /scannow. You more than likely have system files that were corrupted or damaged by the infection. This will fix them. After than, run dism /online /cleanup-image /restorehealth. This will resolve any component store damage that has been done.