Windows 10: Win 10 & Office 365 2016 restore

Hi - on my HP laptop I had to 'factory restore' due to serious problems. So I'm now with Win 7 & Office 2013. However I installed Win 10 when it first became available and I now subscride annually to Office 365, 2016. How do I get them back please. My Hotmail log in is not my current eaddress. Thank you NeilQ24

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Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

Office 365 activation error after big Win 10 update

We appreciate your response, Keith. We suggest that you update Office 365 and see if it'll make a difference. You can simply do it by opening any Office 365 applications (Word, Excel, PowerPoint). Here are the steps on how to do so:

• Open Office app, then click on File.
• Look for Account, then click on Update.
• Once done, restart your computer.

We're looking forward to your feedback.

 

Is it free to upgrade office 365 to Office 2016?

Is it free to upgrade office 365 to Office 2016?

Original Title: Office 2016