Windows 10: Win 10 photos app crashes

Discus and support Win 10 photos app crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; Sometimes while editing a pic Photos will crash without bringing down Win 10. But sometimes it causes Win 10 to crash and restart. What is up?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TGeorge111, Sep 20, 2018.

  1. Win 10 photos app crashes


    Sometimes while editing a pic Photos will crash without bringing down Win 10. But sometimes it causes Win 10 to crash and restart.


    What is up?


    Thanks,

    Terry

    :)
     
    TGeorge111, Sep 20, 2018
    #1
  2. abn505 Win User

    Photo App Crashes


    The latest Microsoft update on 8/28/2015 fixed the crashing problem.
     
    abn505, Sep 20, 2018
    #2
  3. ben201 Win User
    Windows Photos App crashes


    So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

    Information about the error:
    This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

    I found two intresting facts about the error:
    - If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
    - I created a new local account and the app does seem to work on that new account until now.

    Steps I have tried:
    - Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
    - Reregister the App - did not change anything
    - Scan the System with sfc and dism - no errors
    - Use System resstore - see above, did only work for a few minutes.

    Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...
     
    ben201, Sep 20, 2018
    #3
  4. lxROKxl Win User

    Win 10 photos app crashes

    Windows 10 Photos App crashing when in the edit menu


    Hello everyone!
    Just recently (within the week) my Photos Application has started crashing

    Win 10 photos app crashes [​IMG]

    This happens most often when I'm in the editing menu

    Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

    Things I've attempted to do to fix

    • Uninstall and reinstall the app
    • Contact Microsoft Support (cringe)
    • sfc /scannow
    • Restore Libraries to default
    • Created another local account
    • Clear the app cache
    • Check disk health (extremely healthy)
    • Add a Microsoft Account / Connect a Microsoft account
    • Put photos in a different folder / drive
    • The system Troubleshooter.

    NOTHING HAS WORKED

    Possible Causes .
    • My photos are located on another disk Win 10 photos app crashes :)G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.

    I've followed every guide possible and still nothing has worked. I need some serious help *Mad
    So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!
     
    lxROKxl, Sep 20, 2018
    #4
Thema:

Win 10 photos app crashes

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