Windows 10: Win 10 Print Spooler Subsystem interfers with Adata SSD Toolbox

Hello all,

I upgraded my Dell Inspiron 17 (5749)'s hard drive to an Adata SSD drive. After cloning the original HHD and swapping in the SSD I downloaded Adata's SSD Toolbox utility, installed same, and then attempted to run it.

I originally thought the App was hung when I'd attempt to launch it, but it turned out that if I wait 5 minutes the app's gui will finally appear.

In order to try and see if another App was interfering with the SSD Toolbox's launch I started the PC in diagnostic mode (via msconfig) allowing only Microsoft Services to start. That didn't resolve the problem. So I restarted the PC in safemode and the Adata app started normally.

So back to diagnostic mode I go and then once the PC was booted I went to task manager and started killing tasks and attempting to start the Adata app. I finally found that stopping the print spooler service allows the Adata app to start and run normally. I rebooted the PC in normal startup mode and once again stopping the
the print spooler service allows the Adata App to launch normally.

Adata tech support won't even respond to my service requests on this issue so I'm hoping maybe someone here has an idea on what's going on and how to resolve it other than turning the service on and off every time I want to use the SSD Toolbox.

:)

 

Spooler SubSystem app

Hi DaveM121,

I have done what you posted a number of times. The first time there a file in

" C:\windows\system32\spool\PRINTERS" and I deleted it. But since then everytime I go throu these steps there is no file in this folder.

After I go thru the steps you list the Spooler SubSystem app is not active and my CPU usage is low. But the next time that I print anything on the HP OfficeJet Pro 8715 the Spooler SubSystem app starts to utilize more then 50% of the CPU again. This cycle
happens over and over. I was looking for a more permanent solution.

Thanks for your time. Don B.

 

ADATA Technology Releases SSD Toolbox Software

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The wide range of functionality built into the software is expected to provide users of ADATA SSDs with the informational, management, and diagnostic tools needed to ensure that SSDs maintain their performance advantages for years to come. For a list of all ADATA SSDs that are compatible with SSD Toolbox, please visit ADATA Grand public.

 

Spooler SubSystem app is consuming too much of the CPU

Hello Sarah Kong

Thank you for your reply, I have carried out the steps as you suggested and all appears to be working correctly . The Spooler SubSystem does not now take over the CPU. Thank you.