Windows 10: Win 10 Pro - hanging

What is the next step... I've updated/clean/deleted virus detection it still hangs up...

any suggestions please...

Thanks

Ed


The program EmbroideryWarePC.exe version 3.4.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 3480
Start Time: 01d5941a631176ce
Termination Time: 26
Application Path: C:\Program Files (x86)\JimmySoft\EmbroideryWare\EmbroideryWarePC.exe
Report Id: a96941a8-2a80-4dd8-b66a-6780d861b9ca
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

:)

 

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In step 3 you state to press enter after after each command but its written like one sentence,could you list them so we can identify each command please.my pc just hangs on "checking for updates" so i installed the win 10 updater and that just hangs on 99%
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To isolate your issue, please provide us the following information:

• Were there any changes made on your computer before this issue came up?
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Furthermore, we suggest that you follow the steps provided by Parth P Patel.

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