Windows 10: Win 10 Pro Laptop goes to sleep when I close lid

Despite setting the Power Options to 'Do Nothing' when I close my laptop lid, there is a strange quirk. Whenever I am trying to play a game using my external monitor, whenever I close the lid the laptop turns off. If I am watching netflix or youtube, nothing happens. It stays on. This issue happens with ALL games, not just one 'brand' or say steam. I would REALLY like an answer to this issue, as it has been driving me mad for months. I like to do things like AFK fishing in Black Desert, but I can't now.

:)

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.

 

Windows 10 sleeps when using external monitor and closing the laptop lid.

Hey Likitha

Thanks for your response.

Before we assist further, I would like to ask you a few questions:

• Have you set Sleep function to activate on closing the laptop lid?
• Did you check if the laptop goes to sleep when not connected to external monitor and lid closed?

To respond to your questions

(1) I have set the sleep function to operate on laptop lid close only when the laptop is on battery power. When it is plugged in I have set it to do not sleep ever.

(2) I have tested that it does *not* go to sleep when I the laptop is plugged in and I close the laptop lid

Further information:

(1) When I first turned the laptop on I attached it to the monitor and closed the lid. It then ran successfully for approximately an hour before hibernating.

(2) I then restarted the system, external monitor plugged in, lid closed and it went to hibernate after approximately 2 minutes.

 

Win 10 - computer won't lock or sleep when lid is closed

upgraded to win 10 and now my laptop won't lock or sleep when I close the lid. Computer stays on and kills my battery at night. I have gone into the control panel and adv settings in power to make sure that on lid close it is on sleep. Verified that yes
it is. On win 8 my computer would lock when I close the lid but now it doesn't do that either. Getting frustrated already with Win 10.