Windows 10: Win 10 Pro upgrade started to install but stopped

Split from this thread.I bought win10 pro upgrade at the MS store, it started to install and gave an error.Now there is no pro key to enter, yet shows I bought the upgrade.Help appreciated to resolve.Thanks,

:)

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Reloading - retrieving my installed WIN 10 PRO

Thanks for the quick and detail response. Just to make sure I understand your procedure, here are the steps I will do:

1. Download Win10586PESE-x64 v16.07.07 (new) ISO and burn to a DVD.
   
   
   
2. Place DVD in computer and power ON boot from DVD
3. Run Macrium Reflect. Under the restore menu will be a utility to fix Windows startup problems. Try that utility to see if that restores booting to Windows 10
4. When Windows startup utility finishes, remove DVD and power OFF computer
5. Power ON and see if WIN 10 boots.
6. If WIN 10 boots, check for normal operation, etc.
7. If WIN 10 does not boot; re-install full WIN 7 disk image.
8. Download and save Windows 10 ISO file tofolder on C:\ drive
9. Down load and save:WinISO file on C:\ drive.
10. Run and install WinISO according to http://www.winiso.com/support/tutorials/mount-iso-in-windows7.html" target="_blank" rel="noopener">
    [*]Run WinISO, open the Windows 10 ISO file stored on C:\. I assume there will be some type of BROWSE menu so you can select the Windows 10 ISO file?
    [*] Click "Mount" and a file menu of the files in the Windows 10 ISO file will appear.
    [*]Double click to Run setup.exe.from the WINDOWS 10 ISO file menu
    [*]This should upgrade your Windows 7 to Windows 10 - This same procedure as the “Free” upgrade from WIN 7 PRO to WIN 10 PRO. When finished WIN 10 PRO will be installed and ALL WIN 7 PRO program files, drivers, printers and data files from WIN 7 PRO will be available for use. To be explicit this is an install of WIN 10 PRO and a “TRANSFER/ UPGRADE of WIN 7 PRO program files, drivers, printers and data files. This is NOT a CLEAN INSTALL of WIN 10 PRO
    

JUST WANT TO MAKE MAKE SURE I UNDERSTAND THE EXPECTED RESULTS

1. The newly created WIN 10 PRO install should activate based upon your previously activated upgrade. I assume the setup program will access some Microsoft data base and find my previous activation?

Please excuse the long list, but I find it better to ask questions now, rather than try to unwind some misunderstanding later.

I do appreciate your time and support!

Thanks

 

Upgrade from 8.1 to Win 10

Hi Roy,

Welcome to Microsoft Community.

• Is this laptop compatible with Windows 10?
• Are there drivers for Windows 10 for this laptop on HP website?

I would suggest you to temporarily disable/un-install any HP's software if you have installed.

Also, I would suggest you to start the upgrade by un-installing the updated drivers and installing basic windows drivers.

Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Expand Network/Device adapters, Select the adapter, right click and click on un-install.
  
• 
  Restart the computer.
  
  Now start the upgrade from an ISO and see if that helps.
  
  Hope this helps.