Windows 10: WIN 10 recovery drive cannot find system image on second internal PC SSD

Discus and support WIN 10 recovery drive cannot find system image on second internal PC SSD in Windows 10 Installation and Upgrade to solve the problem; I create a system image each night of the C: drive and store it on a 1TB secondary internal DL: drive in the PC. If I boot to a USB recover drive it... Discussion in 'Windows 10 Installation and Upgrade' started by PatrickMcGinnis1, Feb 10, 2021.

  1. WIN 10 recovery drive cannot find system image on second internal PC SSD


    I create a system image each night of the C: drive and store it on a 1TB secondary internal DL: drive in the PC.


    If I boot to a USB recover drive it cannot find the system image on the 1TB D drive to recover back to the C drive.


    What should I do?

    :)
     
    PatrickMcGinnis1, Feb 10, 2021
    #1

  2. System Recovery to a New Drive in Windows 10 using a stored system image.

    Hi,

    Thank you for posting in Microsoft Community.

    From the description, we understand that, using the recovery disk and selecting recovery using the system image, it will not restore and you get error message saying
    original SSD drive is locked.

    We suspect that the issue is due to the firmware is not updated. Hence we suggest you to follow the steps and check.

    Step 1: Perform clean install of Windows 10.

    How to: Do a clean install of Windows 10

    Refer the article from the link:
    http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08


    Step 2: Update the SSD firmware

    Every Solid State Drive (SSD) manufacturer pushes out firmware update to address technical issues, bugs, and improve SSD performance.

    Step 3: Try to restore from the recovery image and check if the issue persists.

    Hope this information helps, Let us know if you need further assistance.
     
    Rakesh Narayanaswamy, Feb 10, 2021
    #2
  3. Windows no longer recognizes second internal hard drive

    Why is it both Windows 8.1 and Windows 10 no longer recognize a second internal hard drive?

    Previously in both my Windows 8.1 and Windows 10 PC’s, I had an internal second drive connected in each PC and both worked quite well. In the case of the Windows 8.1 PC, I used to use the second internal drive to do system image backups and the second
    internal hard drive in the Windows 10 PC as a File History drive.

    But now, in both PC’s, the internal second drives are no longer being recognized. Both File History and System Image backup now only work when drives are connected externally.

    If the second hard drives are connected internally, this error message comes up : "Operating system not found" on the Windows 8.1 PC and "no usable hard drives found" for File History on the Windows 10 PC.

    Surely that should not be the case? What could be the cause?

    ***Post moved by the moderator to the appropriate forum category.***
     
    graham2014, Feb 10, 2021
    #3
  4. WIN 10 recovery drive cannot find system image on second internal PC SSD

    Failed System Image Recovery Windows 10 SSD

    Hi,

    It seems that the system image back is not created properly or might be the system hard drive is corrupted.


    As an initial steps, I suggest you to disconnect all the external device expect mouse and key board and then try performing system back and check if it helps.

    If the issue persists, I suggest you to run check disk on the hard drive to see if there are any corruptions.
    Follow the below steps:

    1.Windows key + X, click Command Prompt (Admin).

    2.Command Prompt, type the following command, and then press ENTER:

    For more information, refer to the below link:

    Recovery options in Windows 10

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

    Thank you.
     
    Vidyashree_C, Feb 10, 2021
    #4
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WIN 10 recovery drive cannot find system image on second internal PC SSD

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