Windows 10: Win 10 Stops Accepting Xbox One Wireless Controller Input Via Bluetooth When Used For...

I use the following app, to control my Window 10 computer using an Xbox One Wireless Controller via Bluetooth.

http://controllercompanion.com/


The app allows the controller to work as both mouse and keyboard.


However, 1-4 times a day, if I stop using the the Bluetooth Connected/Paired Xbox One Wireless Controller for about 20-30 seconds, Windows 10 appears to stop taking any further input from the controller.


When occurring, this issue continues even after powering down and rebooting the controller. It can be cleared via forgetting & re-adding the controller via Bluetooth settings.


The most interesting detail, is that this issue only occurs while using the controller to navigate the desktop, file explorer, VLC and chrome. It does not occur while in the middle of fullscreen video games.


Also interesting, when this issue occurs, and input isn't being processed, I can force the controller input to be accepted again, just by opening either Start or the Action Center using a mouse. It appears Windows 10 is shutting down the input on it's own, just because Windows 10 isn't acknowledging a use case.


Some additional notes:

- This isn't specific to a single Xbox One Wireless Controller. I have reproduced this across 4x Xbox One Wireless Controllers, with all of them BT connected and updated with the latest firmware from the Xbox Accessories app (as of this post).

- This issue appears to have nothing to do with the Bluetooth connection, or the Controller Companion app. Both detect and register the Xbox One Wireless Controller, while the issue occurs.

:)

 

Wireless Xbox One controller requires PIN for Windows 10.

Hi,

You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
your controller by following the steps below:

• Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
• Press the Xbox button again to power it back on.
• Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

You can also update your Bluetooth drivers by following the steps on this
link.

Keep us updated with the results after performing the suggested solutions above.

 

Xbox One controller not found on Windows 10 through Bluetooth?

Hi Edmund,

Let us help you isolate if this is an issue with your Xbox one controller or Windows 10 PC.

We suggest that you check and perform the steps listed on how to connect and troubleshoot Bluetooth on your Xbox
One Wireless Controller.

For additional information, please check out this link.

Hope the above information helps.

 

Windows 10 Xbox One S Wireless Controller issue with Dark Souls Series

Hi ajhakra,

Incorrect configuration setting is one of the potential reasons why your controller keeps on crashing when playing the game Dark Souls. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• Were you able to play the game Dark Souls using the Xbox One S wireless controller before?
• Have you tried uninstalling and reinstalling the affected game?
• Have you tried updating your Xbox One S controller?

Meanwhile, I suggest that you perform the troubleshooting steps provide on the link below:

Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller