Windows 10: Win 10 stuck in diagnostic startup no login window

Discus and support Win 10 stuck in diagnostic startup no login window in Windows 10 Support to solve the problem; Hi, I set windows to do a diagnostic startup to try and chase down a problem but... It gets to what would be the login screen ( power, ease of access... Discussion in 'Windows 10 Support' started by Dan79, Oct 3, 2016.

  1. Dan79 Win User

    Win 10 stuck in diagnostic startup no login window


    Hi, I set windows to do a diagnostic startup to try and chase down a problem but... It gets to what would be the login screen ( power, ease of access etc in bottom right) but the login boxes are not there and every so often the screen brightens and try to do something but just stuck! I did have auto login set. Any ideas how to get back to normal boot?

    :)
     
    Dan79, Oct 3, 2016
    #1

  2. Windows 10 stuck in diagnostic mode at startup

    Hi,

    Follow these steps to do a Clean Install.

    If you do a Clean Install then it would be activated with the Digital Entitlement.

    Start fresh with a clean installation of Windows 10

    Start fresh with a clean installation of Windows 10

    Clean Install Windows 10

    Clean Install Windows 10

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP
    <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, Oct 3, 2016
    #2
  3. RyRy74 Win User
    Windows 10 stuck in diagnostic mode at startup

    I will apologize in advance for this lenghty description, which is necessary because my issues are nearly impossible for me to explain and I'm going insane!!

    I was recently attacked by the backdoor:Win32/Floxif(from infected CCleaner update), which was caught and quarantined by Malwarebytes and Defender and was successfully removed. Unfortunately, it had already wreaked havoc on my system. The more I troubleshot,
    the worse it got. Locked me out of control panel, and wouldn't even let me open file explorer! My system slowed down more and more with each attempt and restart. Eventually, it became a real challenge to even log in to my user account-- I had to type my password
    as fast as i could because it would flip back to lock screen. 4-7 attempts and my desktop would finally appear and take 5, 10, 20, 30 minutes, progressively, to load completely! At some point, during startup, I got the spinning wheel of diagnosing problems/Attempting
    repairs, ending up at the blue screen telling me there was a problem. I navigated to advanced settings, etc. on and on only to be stuck in the restart/diagnostic mode endless loop. I can no longer even get my desktop to load, luckily I have an iPad so I can
    get online to search for a solution!

    Resetting--unsuccessful. Recovery--unsuccessful. My machine is a ASUS Vivo PC(Piece of Crap), but all I use it for is streaming video, backing up phone, pictures, music, etc. and all of the files stored on it are backed up on other devices, wiping it clean
    is fine with me. I'm thinking that startup in safe mode w/networking and downloading/clean install of Windows 10 is the answer-- but can't even get that accomplished because I can't even get past the ever-spinning wheel of "Attempting repairs!"

    HELP ME PLEASE!! I'm seriously ready to use my Glock to "fix" it permanently
     
    RyRy74, Oct 3, 2016
    #3
  4. EdTittel Win User

    Win 10 stuck in diagnostic startup no login window

    If you power off the machine, and then hold down the shift key while it starts booting, you should be able to enter your alternate boot key to bring up the Windows 10 boot menu. If you can boot into Windows that way, you can boot into a Command Prompt and run SFC /Scannow and/or DISM /online /cleanup-image /checkhealth at the command line. This will tell you if you have problems in need of fixing before resuming normal activity. You might also want to run chkdsk /f on your boot drive as well to see if you have disk issues, too. Please try this, and report back with your results (or lack thereof).

    For more info, check out this PCWorld article: How to enter Windows 10's Safe Mode | PCWorld. It shows how to access the Win10 boot menu in a variety of ways, and may shed more light on this subject. If you search the Tutorials here at TenForums with a string like "Boot Windows 10 into command prompt" you'll also find lots of useful stuff, too.
    HTH,
    --Ed--
     
    EdTittel, Oct 3, 2016
    #4
  5. Dan79 Win User
    Holding shift at startup didn't do anything just boots to the login splash screen without the username or password boxes. Can't get task manager or run prompt
     
    Dan79, Oct 3, 2016
    #5
  6. EdTittel Win User
    Can you get into the BIOS at all? You may need to disable Fast Startup (or whatever your mfgr calls it). Surprised that Shift key isn't helping, though... You should probably go ahead and fill out your system specs in more detail, so I can start looking for sources of focused help to get you into BIOS. After that, we can have you boot to alternate media and attempt repairs that way, if necessary.
    HTH,
    --Ed--
     
    EdTittel, Oct 3, 2016
    #6
  7. Dan79 Win User
    Fast boot is disabled in bios but still not getting any menu/options,. K/b is ps2 and working! Is there a way to change the msconfig from diagnostic start to normal via dos?
     
    Dan79, Oct 3, 2016
    #7
  8. Dan79 Win User

    Win 10 stuck in diagnostic startup no login window

    I've got into the recovery options via a win 10 usb drive made with the media creation tool, would doing a system restore reset the msconfig boot setting?
     
    Dan79, Oct 3, 2016
    #8
  9. Dan79 Win User
    Can't do system restore from usb media says I have to choose what windows installation to repair but no options! Also when I boot usb media win 10 it say...
    Looks as though you started an upgrade and booted from installation media to continue with upgrade remove media and click yes to perform a clean install click no.

    Mine is a win 7 to 10 upgrade, problems have started since i got the anniversary update. Think I'm going to have to do a fresh install :-(
     
    Dan79, Oct 3, 2016
    #9
  10. Dan79 Win User
    Thanks for your help but I've managed to save my important stuff with linux. Now I'm reinstalling
     
    Dan79, Oct 3, 2016
    #10
  11. EdTittel Win User
    You had to resort to a more extreme fix than I'd hoped you would, but it sounds like you are well on the way to solving your problems. Thanks for keeping at it: enough perseverance will you past most Windows problems. Good job!
    --Ed--
     
    EdTittel, Apr 4, 2018
    #11
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Win 10 stuck in diagnostic startup no login window

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