Windows 10: Win 10 update reboot loop at logo and no system administrator account available

I have a HP Pavilion Notebook . After rebooting from a Microsoft Window 10 update my system continues to reboot at the HP logo. None of the HP recovery tools work because it cannot find an available system administrator account . I was able to do a Bios recovery and I can get to the developers command prompt but not the recovery command prompt. Any help would be a appreciated. Does HP Support help under these circumstances or could provide a recovery bootable device with a current revision level. I kept up with the current win 10 updates as microsoft passed

:)

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Error: "Your account has been disabled.Please see your system administrator" on Windows 10

Hi Tomas,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in logging in the operating system using Microsoft account. Do not worry we will help you with this issue.

I suggest you to access Command Prompt in Windows Recovery Environment from there try to enable Built-in admin account and check if it helps.

Steps to access Command Prompt:

Hard reboot the system and check if you are able to access lock screen. If so, proceed with Step 2.

If not,

Step 1: I suggest you to create an installation media for
Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

6. Now log off from the current user and try to login to the administrator account that is enabled.

[*]

[*]Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Now try to change the account settings using built-in admin account and check if the issue persists.

Hope it helps. Get back to us with an updated status of this issue for further assistance.