Windows 10: Win 10 Upgrade

I previously asked how to best upgrade an older version of Win 10 while preserving documents and programs/applications. I used the recommended method: media creation tool.

It actually downgraded my version to the very first "upgrade" version. It set me back to version #1511. I tried a second time, same result. Selection of version is not an option; claim is most recent version is used.


What do I do now to upgrade to the current version while preserving my files and programs?

:)

 

is hardware OK (Win 7) for upgrade to windows 10

I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but the tool says me... after changed graphics card the tool said all OK and continued OK with upgrade... That I ask to reach this step in this current PC - win 7 - must be all OK for the upgrade? Or must continue to upgrade to show this?
and got to point

• UPGRADE this PC now
• Create media(DVD, USB stick, ISO)

is hardware OK (Win 7) for an upgrade to windows 10 for this PC???

 

is hardware OK (Win 7) for upgrade to windows 10

I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but
the tool says me... after changed graphics card the tool says all ok and continued ok... That I ask to reach this step in this current PC - win 7 - must be all ok for the upgrade? Or must continue to upgrade to show this?

and got to point

• UPGRADE this PC now
• Create media(DVD, USB stick, ISO)

is hardware OK (Win 7) for an upgrade to windows 10 for this PC???

 

Upgrade from 8.1 to Win 10

Hi Roy,

Welcome to Microsoft Community.

• Is this laptop compatible with Windows 10?
• Are there drivers for Windows 10 for this laptop on HP website?

I would suggest you to temporarily disable/un-install any HP's software if you have installed.

Also, I would suggest you to start the upgrade by un-installing the updated drivers and installing basic windows drivers.

Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Expand Network/Device adapters, Select the adapter, right click and click on un-install.
  
• 
  Restart the computer.
  
  Now start the upgrade from an ISO and see if that helps.
  
  Hope this helps.