Windows 10: Win 10 webcam light remains on even after signing out of Skype

remains on until the Camera access is turned off entirely and then then back on. It is off until I sign on to Skype and initiate a new video call

:)

 

Webcam stopped working on XPS 2720 when upgraded to Win 10


The Dell XPS 2720 is an all-in-one with an integrated webcam. Skype worked perfectly on Win 7 but since I upgraded to Win 10 I can no longer make video calls. To eliminate Skype as the source of the problem, I tried a third party product (www.testwebcam.com) as well as the Win 10 inbuilt Camera App. Both exhibited the same behaviour as Skype, i.e. the webcam light came on but no image appeared on the display screen, it remained dark.

In an effort to fix the problem I tried the following:

1. Logged onto the Dell site and updated the drivers. Five were installed but it had no effect.

2. Ran the Win 10 Hardware and Devices Troubleshooter. No webcam issues were reported.

3. Using the Control Panel Device Manager, expanded the list of Imaging Devices, clicked on Integrated Webcam listed there, uninstalled it, and rebooted the machine. That had no effect.

4. Uninstalled Skype and reinstalled the latest version in a last ditch attempt to fix the problem, which needless to say didn't work.

That's exhausted my ideas. Would very much appreciate your help.

 

Skype webcam sound won't work

Terminate Skype, then go to Control panel -> Sound and audio devices -> Audio -> un-check "Use only default devices", restart Skype and see if the webcam audio input is listed.

 

webcam

Hi Wendy,

This is a common concern when the camera is not plugged in properly. To further isolate the root cause, provide information on the following:

• Tell us more on what's happening when you try the camera. (black screen, no lights, no power, etc)
  
• Is this happening on Skype only and not on other apps?
• Tell us any troubleshooting steps you've done for us to avoid repeating it.

For now, we suggest following Skype's support article regarding this type of concerns.

We'll wait for your response.

All the best.