Windows 10: win 11 microphone not recognized

win 11 microphone not recognized

:)

 

Headphone Jack does not recognize headset microphone

Hello,

Since a couple days the 3.5mm headphone jack of my computer does not recognize my headset microphone. When its plugged in the audio output works, but it says there is no microphone connected. It does recognize the headphones (audio output).

I already tried all of the following troubleshooting tips:

• The headset works on other devices (Laptop with Windows 11, PlayStation)
  
• Adjusting privacy settings.
  
• Enabling microphone in device manager (however this is not possible because it says its not connected)
  
• Reinstalling the device in control panel.
  
• Updating drives, windows etc.
  
• Other headsets also have the same problem on that port.
  

 

Recognizing a Microphone Without Drivers?

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to follow the methods below and check if it helps.

Method 1: Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your device. Refer these steps:

• 
  Press Windows key +X, select Control panel
  
• 
  Change the view by option on the top right to Large icons
  
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Hardware and devices troubleshooter
  
• 
  Run the Recording Audio troubleshooter
  

Method 2: Make sure that the Microphone is not disabled and is set as default.

Make sure that the microphone that you are using is not disabled and is set as default in the computer. Follow these steps to check this:

a) Right click on the volume icon and select “Recording devices”.

b) Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.

c) Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.

d) You may also check if the microphone that you are using is set as default.



Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

External Microphone not recognised

Hi

Welcome to Microsoft community.

If your external microphone is not being recognized by your laptop, there are several troubleshooting steps you can follow to resolve the issue. Here's a step-by-step guide to help you get your external microphone working on your MSI Katana GF66 laptop running Windows 11:

1. Check Connections:
   
   • Ensure that the microphone is properly connected to your laptop using both the USB power cable and the 3.5mm audio cable.
     
   • Try different USB and audio ports to rule out any issues with specific ports.
     
2. Driver Installation:
   
   • Make sure you have the necessary drivers installed for the external microphone. Sometimes, devices require specific drivers to function properly. You can typically find these drivers on the manufacturer's website.
     
3. Device Manager:
   
   • Open Device Manager by right-clicking on the Start button and selecting "Device Manager."
     
   • Look for any entries related to your external microphone. It should appear under "Audio inputs and outputs."
     
   • If you see the microphone listed, make sure it's enabled and up to date. You can right-click on it and choose "Enable" or "Update driver."
     
4. Sound Settings:
   
   • Right-click on the speaker icon in the taskbar and select "Open Sound settings."
     
   • Under the "Input" section, make sure the external microphone is selected as the default recording device.
     
5. Privacy Settings:
   
   • In Windows 11, privacy settings can sometimes affect microphone access. Go to Settings > Privacy > Microphone and ensure that apps have permission to use the microphone.
     
6. Troubleshoot Sound Problems:
   
   • Windows has a built-in troubleshooter that can help diagnose and fix audio-related issues. Go to Settings > System > Troubleshoot, and select "Playing Audio" and "Recording Audio" troubleshooters.
     
7. Test on Another PC:
   
   • Since the microphone works on another laptop, try it on a different computer again to confirm that it's not a hardware issue with the microphone.
     
8. Reinstall Drivers:
   
   • If none of the above steps work, you may want to uninstall the drivers for your external microphone in Device Manager and then plug it back in to let Windows reinstall the drivers.
     

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist