Windows 10: Win10 1903: Opening lid only displays "black" screen

Discus and support Win10 1903: Opening lid only displays "black" screen in Windows 10 Support to solve the problem; Since updating to 1903 almost two weeks ago ... when opening the lid of my HP laptop it frequently is only displaying a "near-black" screen - similar... Discussion in 'Windows 10 Support' started by unbob, Jun 3, 2019.

  1. unbob Win User

    Win10 1903: Opening lid only displays "black" screen


    Since updating to 1903 almost two weeks ago ... when opening the lid of my HP laptop it frequently is only displaying a "near-black" screen - similar to not "waking up" from sleep mode. This happens at least 80% of the time but not always. Pressing any key or combination of keys does not help. So I eventually give up and restart - which always fixes the problem.

    I have checked my sleep settings and they're unchanged - "do nothing" is selected for "when I close the lid" for when on battery or plugged-in. I normally select "sleep" when leaving my PC.

    Has anyone else had this problem - and is there a fix (other than restarting my PC)? Thx, Rob

    :)
     
    unbob, Jun 3, 2019
    #1

  2. Screen stays black after opening lid

    Do let us know the following to assist you better with this issue:

    • Are you able to boot the device to desktop with black screen from sleep mode?
    • From when are you facing this issue?
    • Were you able to see any error code/ error message with this issue?

    Hi, Thank You forgetting back to me so quickly.

    To answer your questions:

    1. I am NOT able to get from the black screen after I have opened the lid.

    2. I'm assuming that when the lid is closed this automatically puts the computer to sleep. I can hear noise in the background, but can not get the black screen to go away without shutting down and rebooting.

    3. I did see an error code when this happened, but was unable to read it because I was logging off.

    When I restarted the computer, my desktop would not function. IE when I tried clicking on my task bar, nothing would happen. I powered off the computer, turned it on and it came up.

    But again, after I leave the computer (with lid down) for more than 15 minutes, the same problem is happening.

    I read through some previous suggestions on here, someone suggested to disable sleep/hibernate mode. I did so, and now things seem to be working OK. My concern is, #1 the problem isn't truly fixed, and #2 Will keeping the computer from going into sleep
    or hibernate mode cause issues?
     
    LindaSardou, Jun 3, 2019
    #2
  3. Screen stays black after opening lid

    Hi Linda,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the device with black screen once you wake up the system. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Are you able to boot the device to desktop with black screen from sleep mode?
    • From when are you facing this issue?
    • Were you able to see any error code/ error message with this issue?

    This issue might have occurred due to corrupted/ outdated display drivers on your computer.

    I suggest you to try the troubleshooting steps suggested by Sharath Srinivasa
    on August 7, 2015 and check if it helps you to resolve the issue.

    Black screen after upgrading to Windows 10

    If you are not able to boot the device to lock screen refer to: Blank or black screen before sign-in

    If you are able to access/ boot the device to lock screen and then black screen issue occurs refer to:

    Black screen after sign-in and you can see a mouse cursor

    Try the troubleshooting steps mentioned accordingly.

    Hope it helps. Get back to us with an updated status of this issue and with the required information for further assistance.
     
    Deepika Gowda, Jun 3, 2019
    #3
  4. x ElBos x Win User

    Win10 1903: Opening lid only displays "black" screen

    Black screen upon opening my laptop lid.

    Now as the name suggests, when I open my laptop lid after closing it, my screen is black. I've seen multiple solutions, most of which incorporate the use of ACPI Lid Power Management. When I attempt to change my ACPI Lid settings, I see no available tabs
    for power management, the only available tabs for me are General, Driver, Details, and Events.

    Edit: I forgot to mention I am running an ASUS laptop.
     
    x ElBos x, Jun 3, 2019
    #4
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Win10 1903: Opening lid only displays "black" screen

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