Windows 10: WIN10-2004 Security Can't Delete Virus

Discus and support WIN10-2004 Security Can't Delete Virus in AntiVirus, Firewalls and System Security to solve the problem; First, fix the Feedback Hub. I got tired of watched the six dots circle on my screen. My computer has a serious problem with how WIN10-2004 handles... Discussion in 'AntiVirus, Firewalls and System Security' started by bobphi, Sep 9, 2020.

  1. bobphi Win User

    WIN10-2004 Security Can't Delete Virus


    First, fix the Feedback Hub. I got tired of watched the six dots circle on my screen.


    My computer has a serious problem with how WIN10-2004 handles viruses. It complained that I had several viruses associated within the same sub-folder of the parent folder. I selected DELETE and let it repair the damage. It came back with a message that I had more viruses – which were the ones that it had supposedly removed. I manually deleted the sub-folder the viruses were in. I repeated the process and Version 2004 repeated the same virus message. Next, I renamed the parent folder and repeated the process. Unfortunately, it said that I had viruses in the old non-existent parent folder. Finally, I got rid of the virus message by selecting the option to permit the viruses on my system instead of deleting them. The next virus scan was clean. Hopefully, 2004 didn’t make a copy of them somewhere else on my system.


    This was the second time that this happened. The first time was shortly after 2004 was installed. Obviously, some system file must be corrupt because it is hard to imagine that this problem was not caught during testing. The virus problem was noticed after a download, so an attempt was made to remove it before activating it.

    :)
     
    bobphi, Sep 9, 2020
    #1
  2. J-G-Hall Win User

    Win10 2004 defender identifies virus threat even though file had been deleted

    Hello,

    Some weird stuff with MS Security Virus & threat protection since upgrading to Win10 2004. It's identifying a current threat (PUA:Win32/InstallCore) that I cannot remove even though the file associated with the threat was previously deleted. The threat
    was first identified back on 7/3/2020 and that's when I manually deleted the file. Since then I've tried to remove the threat (associated with a non-existent file) in Virus & threat protection, but every time I rescan after removing, it reappears. Also,
    the Quick Scan is taking 10 to 15 minutes to complete. It gets to about 85% complete then seems to stop for awhile, before it finally completes (showing the threat).

    Any suggestions for what I can try? Is there any way of resetting Defender to flush its record of threats and start over? I have tried installing Win10 2004 on top of Win10 2004 (retaining data and apps), but that makes no difference. I'd prefer not to
    do a full OS reinstall unless I absolutely have to.

    Also, I temporarily installed Malwarebytes and ran a full scan -- it found no threats. It seems that Defender is stuck thinking there is still a threat.

    Thanks in advance.
     
    J-G-Hall, Sep 9, 2020
    #2
Thema:

WIN10-2004 Security Can't Delete Virus

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