Windows 10: win10 after update 1903 black screen with cursor

Discus and support win10 after update 1903 black screen with cursor in Windows 10 Updates and Activation to solve the problem; gigabyte H81M-WW, intel i7 -4770 3.40 GHZ win10 update 1809 installed working ok. direct x 12 is seen with dxdiag command. screen shot attached. with... Discussion in 'Windows 10 Updates and Activation' started by ppm123, Jul 2, 2019.

  1. PPM123
    ppm123 Win User

    win10 after update 1903 black screen with cursor


    gigabyte H81M-WW, intel i7 -4770 3.40 GHZ
    win10 update 1809 installed working ok. direct x 12 is seen with dxdiag command. screen shot attached.

    with update 1903 --up to lock screen ok. but on login --only black screen with cursor and on left hand top corner --personalized setting is seen in the display--
    and then nothing happens screen remains black.
    had to use system image to restore pc back to update 1809 stage
    with the specs seen in the attachment , i wish to know - if my specs are inadequate for 1903 or there is some problem with the update and i should wait for some time to get same improved.

    :)
     
    ppm123, Jul 2, 2019
    #1
  2. PEER_SAM
    Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jul 2, 2019
    #2
  3. RG_4083
    RG_4083 Win User
    Black screen with cursor on screen after few days from upgrading to Windows 10 from Windows 7.

    Original Title: Issue with black screen with cursor after win7 upgraded to win10

    Post upgrade from win7 to win10 it worked fine for few days but recently I am facing a problem with black screen appearing after entering the password, only cursor is visible. I did below steps suggested on Internet

    1. hit ctrl+Alt+del

    2. start a new task from task manager

    3. Hit explorer.exe

    However this fails saying a feature for windows 10 need to be installed call NTVDM. It tries to install and fails with error . Can somebody suggest me a solution to this?
     
    RG_4083, Jul 2, 2019
    #3
  4. CYRIL ROBINSON AZARIAHJ
    Cyril Robinson AzariahJ Win User

    win10 after update 1903 black screen with cursor

    Black screen with cursor after Windows 10 update

     
    Cyril Robinson AzariahJ, Jul 2, 2019
    #4
Thema:

win10 after update 1903 black screen with cursor

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