Windows 10: win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000010ac1778, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff806c68e4620, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RfeCo10X64.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: G7 7588

SYSTEM_SKU: 0825

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: 1.9.0

BIOS_DATE: 02/11/2019

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 0KK9FK

BASEBOARD_VERSION: A00

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

DUMP_TYPE: 2

BUGCHECK_P1: 10ac1778

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff806c68e4620

READ_ADDRESS: GetUlongFromAddress: unable to read from fffff8066bd69540
fffff8066bde4390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000010ac1778

CURRENT_IRQL: 2

FAULTING_IP:
RfeCo10X64+4620
fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h]

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: System

ANALYSIS_SESSION_HOST: DELL-G7-7588

ANALYSIS_SESSION_TIME: 05-03-2019 23:23:30.0775

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME: ffffc78384192b30 -- (.trap 0xffffc78384192b30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000010ac1718 rbx=0000000000000000 rcx=fffff806c68fd8f8
rdx=ffffb78d4a4dbc40 rsi=0000000000000000 rdi=0000000000000000
rip=fffff806c68e4620 rsp=ffffc78384192cc8 rbp=ffffc78384192dc9
r8=0000000000000000 r9=0000000000000062 r10=0000000000000000
r11=fffff806c68fd340 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
RfeCo10X64+0x4620:
fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h] ds:00000000`10ac1778=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff8066ba66e69 to fffff8066ba55730

STACK_TEXT:
ffffc783`841929e8 fffff806`6ba66e69 : 00000000`0000000a 00000000`10ac1778 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffc783`841929f0 fffff806`6ba6328e : ffffb78d`27e02000 fffff806`000000c0 ffffb78d`00000000 00000000`ffffffff : nt!KiBugCheckDispatch+0x69
ffffc783`84192b30 fffff806`c68e4620 : fffff806`c68e3f7b ffffb78d`4a4dbc40 00000000`00000000 7ccabd2a`00000002 : nt!KiPageFault+0x44e
ffffc783`84192cc8 fffff806`c68e3f7b : ffffb78d`4a4dbc40 00000000`00000000 7ccabd2a`00000002 fffff806`c68f6354 : RfeCo10X64+0x4620
ffffc783`84192cd0 ffffb78d`4a4dbc40 : 00000000`00000000 7ccabd2a`00000002 fffff806`c68f6354 00000000`00000000 : RfeCo10X64+0x3f7b
ffffc783`84192cd8 00000000`00000000 : 7ccabd2a`00000002 fffff806`c68f6354 00000000`00000000 fffff806`cc18ebd0 : 0xffffb78d`4a4dbc40


THREAD_SHA1_HASH_MOD_FUNC: bd8bee6e13d08f1d475274630f32eaa2084afbec

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 467c6b6eade602f3791008689c2c40ad6311311f

THREAD_SHA1_HASH_MOD: be419ceb67131fd686d9f94f87e6355f5479c6cb

FOLLOWUP_IP:
RfeCo10X64+4620
fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h]

FAULT_INSTR_CODE: 60488b48

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: RfeCo10X64+4620

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: RfeCo10X64

IMAGE_NAME: RfeCo10X64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5b086f95

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 4620

FAILURE_BUCKET_ID: AV_RfeCo10X64!unknown_function

BUCKET_ID: AV_RfeCo10X64!unknown_function

PRIMARY_PROBLEM_CLASS: AV_RfeCo10X64!unknown_function

TARGET_TIME: 2019-05-03T14:31:24.000Z

OSBUILD: 17763

OSSERVICEPACK: 437

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2005-12-02 15:58:59

ANALYSIS_SESSION_ELAPSED_TIME: 16bd

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_rfeco10x64!unknown_function

FAILURE_ID_HASH: {92b9b66f-5dad-203d-ac33-c7234d721dcc}

Followup: MachineOwner
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:)

 

Windows 10 Blue screen on boot - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi Elaf,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

Are you able to boot to desktop screen?

If not, as of now I would suggest that you perform Power Drain and check if you can return back to your desktop screen. To do so follow the steps below:

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system.

I suggest you to refer the Microsoft Article Troubleshoot blue screen errors
provided in the link below

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Also suggest you to refer the link below and check if that helps:

Bug Check
0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL - Windows 10 …

Hope the information helps. Please get back to us with a reply so that we can assist you further.

 

Blue screen driver_irql_not_less_or_equal (K7FWHlpr.sys)

*Original Title: Blue screen

Hey I am getting

blue screen driver_irql_not_less_or_equal (K7FWHlpr.sys)

How to fix it please help me out

 

Blue Screen Error 'Driver_irql_not_less_or_equal (smb_driver.sys)'

Hi Tara,

Welcome to Microsoft Community.

I understand that you are getting Blue screen error on Windows 10. I will certainly help you.

Driver_irql_not_less_or_equal (smb_driver.sys) blue screen error can be caused by a variety of hardware, firmware, driver, or software issues.

In order to assist you better, please reply to the following questions.

1. Are you able to boot to desktop?

2. Did you make any hardware or software changes prior to this issue?

3. Have you installed all Windows Updates?

I suggest you to go through the below article and follow the steps given.

Troubleshoot blue screen errors

Please post back with requested information and we will be glad to assist you further.