Windows 10: win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

Discus and support win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) in Windows 10 Drivers and Hardware to solve the problem; ******************************************************************************* *... Discussion in 'Windows 10 Drivers and Hardware' started by celbree, May 3, 2019.

  1. celbree Win User

    win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)


    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000010ac1778, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff806c68e4620, address which referenced memory

    Debugging Details:
    ------------------

    *** WARNING: Unable to verify timestamp for RfeCo10X64.sys

    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    SYSTEM_MANUFACTURER: Dell Inc.

    SYSTEM_PRODUCT_NAME: G7 7588

    SYSTEM_SKU: 0825

    BIOS_VENDOR: Dell Inc.

    BIOS_VERSION: 1.9.0

    BIOS_DATE: 02/11/2019

    BASEBOARD_MANUFACTURER: Dell Inc.

    BASEBOARD_PRODUCT: 0KK9FK

    BASEBOARD_VERSION: A00

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    DUMP_TYPE: 2

    BUGCHECK_P1: 10ac1778

    BUGCHECK_P2: 2

    BUGCHECK_P3: 0

    BUGCHECK_P4: fffff806c68e4620

    READ_ADDRESS: GetUlongFromAddress: unable to read from fffff8066bd69540
    fffff8066bde4390: Unable to get MiVisibleState
    Unable to get NonPagedPoolStart
    Unable to get NonPagedPoolEnd
    Unable to get PagedPoolStart
    Unable to get PagedPoolEnd
    0000000010ac1778

    CURRENT_IRQL: 2

    FAULTING_IP:
    RfeCo10X64+4620
    fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h]

    CPU_COUNT: 8

    CPU_MHZ: 900

    CPU_VENDOR: GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 9e

    CPU_STEPPING: a

    CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXPNP: 1 (!blackboxpnp)


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: AV

    PROCESS_NAME: System

    ANALYSIS_SESSION_HOST: DELL-G7-7588

    ANALYSIS_SESSION_TIME: 05-03-2019 23:23:30.0775

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    TRAP_FRAME: ffffc78384192b30 -- (.trap 0xffffc78384192b30)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000010ac1718 rbx=0000000000000000 rcx=fffff806c68fd8f8
    rdx=ffffb78d4a4dbc40 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff806c68e4620 rsp=ffffc78384192cc8 rbp=ffffc78384192dc9
    r8=0000000000000000 r9=0000000000000062 r10=0000000000000000
    r11=fffff806c68fd340 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na po nc
    RfeCo10X64+0x4620:
    fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h] ds:00000000`10ac1778=????????????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff8066ba66e69 to fffff8066ba55730

    STACK_TEXT:
    ffffc783`841929e8 fffff806`6ba66e69 : 00000000`0000000a 00000000`10ac1778 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffc783`841929f0 fffff806`6ba6328e : ffffb78d`27e02000 fffff806`000000c0 ffffb78d`00000000 00000000`ffffffff : nt!KiBugCheckDispatch+0x69
    ffffc783`84192b30 fffff806`c68e4620 : fffff806`c68e3f7b ffffb78d`4a4dbc40 00000000`00000000 7ccabd2a`00000002 : nt!KiPageFault+0x44e
    ffffc783`84192cc8 fffff806`c68e3f7b : ffffb78d`4a4dbc40 00000000`00000000 7ccabd2a`00000002 fffff806`c68f6354 : RfeCo10X64+0x4620
    ffffc783`84192cd0 ffffb78d`4a4dbc40 : 00000000`00000000 7ccabd2a`00000002 fffff806`c68f6354 00000000`00000000 : RfeCo10X64+0x3f7b
    ffffc783`84192cd8 00000000`00000000 : 7ccabd2a`00000002 fffff806`c68f6354 00000000`00000000 fffff806`cc18ebd0 : 0xffffb78d`4a4dbc40


    THREAD_SHA1_HASH_MOD_FUNC: bd8bee6e13d08f1d475274630f32eaa2084afbec

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 467c6b6eade602f3791008689c2c40ad6311311f

    THREAD_SHA1_HASH_MOD: be419ceb67131fd686d9f94f87e6355f5479c6cb

    FOLLOWUP_IP:
    RfeCo10X64+4620
    fffff806`c68e4620 488b4860 mov rcx,qword ptr [rax+60h]

    FAULT_INSTR_CODE: 60488b48

    SYMBOL_STACK_INDEX: 3

    SYMBOL_NAME: RfeCo10X64+4620

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: RfeCo10X64

    IMAGE_NAME: RfeCo10X64.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 5b086f95

    STACK_COMMAND: .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET: 4620

    FAILURE_BUCKET_ID: AV_RfeCo10X64!unknown_function

    BUCKET_ID: AV_RfeCo10X64!unknown_function

    PRIMARY_PROBLEM_CLASS: AV_RfeCo10X64!unknown_function

    TARGET_TIME: 2019-05-03T14:31:24.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 437

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 272

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2005-12-02 15:58:59

    ANALYSIS_SESSION_ELAPSED_TIME: 16bd

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:av_rfeco10x64!unknown_function

    FAILURE_ID_HASH: {92b9b66f-5dad-203d-ac33-c7234d721dcc}

    Followup: MachineOwner
    ---------

    :)
     
    celbree, May 3, 2019
    #1

  2. Windows 10 Blue screen on boot - DRIVER_IRQL_NOT_LESS_OR_EQUAL

    Hi Elaf,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    Are you able to boot to desktop screen?

    If not, as of now I would suggest that you perform Power Drain and check if you can return back to your desktop screen. To do so follow the steps below:

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec
    • Plug the charger/power cord and restart system.
    I suggest you to refer the Microsoft Article Troubleshoot blue screen errors
    provided in the link below

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Also suggest you to refer the link below and check if that helps:

    Bug Check
    0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL - Windows 10


    Hope the information helps. Please get back to us with a reply so that we can assist you further.
     
    Nachappa C K, May 3, 2019
    #2
  3. Blue screen driver_irql_not_less_or_equal (K7FWHlpr.sys)

    *Original Title: Blue screen

    Hey I am getting

    blue screen driver_irql_not_less_or_equal (K7FWHlpr.sys)

    How to fix it please help me out
     
    mjalvindra, May 3, 2019
    #3
  4. win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

    Blue Screen Error 'Driver_irql_not_less_or_equal (smb_driver.sys)'

    Hi Tara,

    Welcome to Microsoft Community.

    I understand that you are getting Blue screen error on Windows 10. I will certainly help you.

    Driver_irql_not_less_or_equal (smb_driver.sys) blue screen error can be caused by a variety of hardware, firmware, driver, or software issues.

    In order to assist you better, please reply to the following questions.

    1. Are you able to boot to desktop?

    2. Did you make any hardware or software changes prior to this issue?

    3. Have you installed all Windows Updates?

    I suggest you to go through the below article and follow the steps given.

    Troubleshoot blue screen errors

    Please post back with requested information and we will be glad to assist you further.
     
    Vinodh_Kumar V, May 3, 2019
    #4
Thema:

win10 blue screen DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

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