Windows 10: Win10 Enterprise - Network Printing - Need Assistance to Print

I have submitted a few work tickets to our IT department to get this resolved to no avail. I am hoping someone here can provide me with the assistance needed to allow me to use our department printer. Some potentially useful details are:

1 - I see (2) instances of the printer in question in "Printers & scanners"

One of these features the caption, "App available for this device" while the second states "Driver is unavailable." My attempts to print test pages fail.

2 - Windows 10 Enterprise, v1709, OS Build 162999.1029


I am attached to out network only in a wireless capacity because, I am too far from a LAN jack. The printer is in the department office on the other side of the building.

:)

 

vista printing

ok I just got done setting up my new network and i have a laptop with windows vista on it and a sever with windows sever 2003 on it. I have two printers hooked up to my sever a HP Laser Jet 6L and a HP Photosmart C3180 all in one printer when i try to print from my laptop its very slow sometimes office 2007 fezzes when i print from my gameing rig (which is xp home btw) every thing that i print from it is fast. any suggestions?

 

win10 email print problems

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Can you print in other Office programs, such as Word, Excel?
• Did you get any error message when it failed to print?
• Are you trying to print using outlook.com or the mail app?
• Have you tried printing pages from any website?

I suggest you to follow the steps below and check if it helps.

Please try resetting the print style first and then check if the issue persists. To do this, please follow:

1. Open an email message, click File > Print.

2. Click Print Options.

3. Highlight the print style you used to print emails and click Define Styles button.

4. Click Reset button.

5. Close the email window and open it again. Try printing to see if the issue persists.



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Printing

Hi,

Print Spooler service is your main connector with the printer, and if this service doesn’t work, you won’t be able to print your documents. To assist you with your printing concern, kindly refer to the troubleshooting steps below:

Method 1: Run the Printing Troubleshooter

We suggest that you click on this article and follow the steps to run the troubleshooter:
Fix printer problems.

Method 2: Uninstall unnecessary printers

Having two or more printers installed can cause issues with the Print Spooler and printing. Follow the steps below to uninstall any unnecessary printers:

• Press Windows Key + X and select Control Panel from the list.
• When Control Panel opens, locate Devices and Printers.
• In Devices and Printers section select the printer you want to remove and click Print server properties.
• Go to Drivers tab. You should see the list of all installed printers.
• Select the printer you want to remove and click the Remove button.
• Select Remove driver and driver package and click OK to completely remove the printer.
• After removing unnecessary printers, restart your PC.

We'll be waiting for your response.